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Fire & Water - Cleanup & Restoration

Ice forming from an interior frozen pipe break in Buffalo, NY

During the cold Buffalo winter months, pipes can become frozen and burst. It’s very important that you respond to a broken pipe immediately as it causes water damage, and possibly electrical damage, to your home. SERVPRO of Buffalo-Tonawanda can help assist you with your water damage and make it “Like it never even happened.” We will also work with your insurance company throughout the process.


  • Allowing your faucets to drip can keep the water flow in motion, which can help to prevent freezing.
  • If any pipes are located on the perimeter of your home, be sure to check the areas around your windows and doors for cold air intrusion.
  • Having a higher quality or thicker insulation can assist in keeping areas of your home warmer where pipes may be located.


  • Shut off your water immediately.
  • If the pipe and water are near electric lines or outlets, shut off the electricity in that area.
  • If there are any important possessions in the affected area, remove them if it is safe for you to do so.