Recent Commercial Posts

Damaged Business? Here’s What to Do First | SERVPRO of Buffalo/Tonawanda

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Buffalo/Tonawanda is here for your business every step of the way, from ERPs to disaster recovery.

No one expects to suffer a disaster at work, but that is unfortunately a reality for thousands of businesses across the country every year.

Even though you don’t want to think about it, you have to have a plan in place for situations like these! SERVPRO of Buffalo/Tonawanda is proud to help you navigate this uncertain time and will help you recover from start to finish.

Preparing Before the Disaster

You most likely already have some sort of emergency plan in place for common disasters, and that’s a really good start. When your team knows how to properly respond to minor storms, fires or floods, you can all move seamlessly together throughout the process to minimize disruption.

Be sure to create a clear line of communication amongst your staff so that everyone stays informed and knows what is coming next. You should also walk everyone through your building to show them where fire extinguishers, emergency exits and water valves are located.

Even if you have custodial staff on site that would normally handle situations like these, quick action from your employees can help keep things under control until authorities arrive.

You should also make sure your staff know what to do after a disaster situation. If your business has been damaged to the point where it is not safe to stay in while repairs are happening, have a work-from-home policy ready to use or have an alternate location that you can utilize to set up shop while you wait for your building to be restored.

Recovering Faster

When you have a plan, it can help you stay on track and avoid losing sight of the final goal. Don’t forget to call SERVPRO® while you are busy getting things done! Our team will be able to work alongside you to help you recover faster.

One of the most important things that you will need to do during this time period is to communicate with your customers during your recovery process. We all know how important brand loyalty and communication is nowadays, so informing them of the progress and tentative re-opening dates is crucial.

Keep an open mind while we work through your recovery. While we will have to be in your space in order to dry out, sanitize and rebuild the affected area, there’s a good chance that you will be able to operate in an adjusted capacity alongside us! We will work together to find the right balance.

When you plan ahead and work quickly after a disaster does strike, your outcome is going to look much brighter. We will help you recover no matter what kind of disaster situation impacts your otherwise thriving business.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

The Importance of Planning for Emergencies | SERVPRO of Buffalo/Tonawanda

11/17/2023 (Permalink)

clip board with a disaster preparedness checklist and emergency supplies in the background Are you prepared for disaster? SERVPRO of Buffalo/Tonawanda is here for you when disaster strikes!

It will probably be no surprise to you to learn that the number of natural disasters has significantly increased over the last five years in the United States. Statistically speaking, natural disasters are happening more frequently, but they are also getting stronger when they do occur, leaving behind more damage in their wakes.

Natural disasters can’t be prevented, but they can be planned for. Knowing what to do if disaster strikes your business can ensure your staff responds smoothly and more reliably to keep everyone safe.

Creating an emergency plan for the different scenarios you could encounter is vital! We explain more about the importance of creating a plan below.

What a Plan Matters

Natural disasters are occurring more frequently, so having a plan has become more important than ever. It can save lives and even control any damage situation. When you understand the different threats to your business, you can take action to minimize the impact of flooding, wind damage or fire damage.

Disasters could certainly cause extensive physical damage to your property, but they can also create financial struggles that impact you and the rest of your staff. Having a plan in place can also protect your finances and the livelihoods of your staff members.

A quick recovery means that your team can get back to work faster after a disaster strikes. If you aren’t prepared, a serious damage situation could force your business to close, only to never reopen again. We don’t want that to happen to you!

SERVPRO’s Emergency Ready Plan

SERVPRO® has the perfect solution when it comes to protecting your business. Our Emergency Ready Plan is offered to any business or commercial property in the Buffalo and Tonawanda area. It is a comprehensive guide to all of the different disaster scenarios that can occur in our community.

Our team will assess the different risks to your business and we will find the best course of action for each scenario. It will lay out what to do before, during and after each instance.

The details for planning before disasters may include steps like moving important paperwork to a waterproof part of your building or creating go-bags for your employees that they can quickly grab on their way out the door.

Communication during unexpected events is also crucial. Our team will help create a communication chain of command that will help lay out who is in charge of what during a disaster. For example, if you have someone designated to call 911 or someone to focus on getting staff to safety, you can increase your chances of everyone responding quickly and properly.

Our Emergency Ready Plan is the total package when it comes to the needs of your business. We can help you avoid financial losses and prevent a potential closure of your beloved business. Call us day or night, and we will be there for you.

Ready to create your Emergency Ready Plan for your business? Contact us for your free assessment to start the plan you need.

Covid 19 and Disease Control

4/18/2022 (Permalink)

A photo of the shield used by SERVPRO for their covid 19 certified clean program What else would you expect from the experts at SERVPRO of Buffalo - Tonawanda.

When you see a SERVPRO Certified Clean shield in a business’s window, you can be sure it has been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 49 years.

As our lives changed with the pandemic it is important for employers to stay and feel safe in their place of work. SERVPRO knows that we all have a new sense of what it means to be clean, and that is why we have the Certified: SERVPRO Cleaned program. You can be sure it is a clean environment once SERVPRO uses our defensive and proactive pathogen cleaning janitorial practices.

SERVPRO of Buffalo - Tonawanda is dedicated to spreading confidence in communities across the country. Chose SERVPRO for your viral pathogen cleaning, you can trust us to bring a higher standard of clean to your local business.

Unexpected Accidents Can Occur at any Given Moment When You Least Expect It

4/18/2022 (Permalink)

A photo showing the damage left behind after a car smashed through the concrete block of a building This damaged was a result of a vehicle that smashed into a building in Buffalo, NY

We hope this will never happen, but it does, a car through a building. According to statistics, there are 20,000 vehicle-into-building crashes every year in the United States. It is crazy to think that is 50-60 accidents a day and almost twenty of those are vehicles crashing into a convenience store. It’s scary to think about it and unfortunately, there has been injuries to the occupants of the property.

Over the last 49 years in business, SERVPRO of Buffalo -Tonawanda responds to at least two properties a year for glass and debris clean-up. The impact causes the glass and concrete dust to go everywhere, requiring detailed professional cleaning throughout the business.

If you need a professional cleaning company that can provide heavy duty cleaning services. That is when you can call the certified professionals at SERVPRO.

SERVPRO of Buffalo – Tonawanda, family owned and operated since 1972


Apartment Fire

4/11/2022 (Permalink)

A photo showing A SERVPRO van in front of an apartment complex. SERVPRO of Buffalo -Tonawanda dispatched a crew to an apartment kitchen fire which affected several rooms and floors with water and smoke damage.

One late quiet night, the fire alarms went off for a stove fire in an apartment. The alarm activated the sprinkler system and the fire department arrive to put the fire out. Water and soot affected four levels affecting common hallways and twenty-two apartment units. Water was dripping from the ceilings and the flooring was saturated. An odor of fire and soot covered the fourth floor. SERVPRO of Buffalo Tonawanda was dispatched and responded immediately. Crews extracted the standing water and released the water from the ceiling by creating openings. Water was removed from personal belongings and furniture was lifted on blocks and pads. Moisture testing was performed by our highly trained technicians, and drying equipment set up throughout. Crews returned daily to monitor and reposition the drying equipment to affectingly dry out the structure. Detailed cleaning and deodorizing were performed on the fourth-floor areas. Crews put in extra hours to make it, "Like it never even happened." ®

Duct Cleaning Services

4/11/2022 (Permalink)

A photo showing a dirt filled duct run Spring has sprung, but what's that lurking in your ducts?

Most people do not realize that if you do not get your air ducts cleaned regularly it can cause all kinds of issues. For example, it can bother a person’s allergies, cause them to get sick and push dirt and dust into your home. With over 49 years’ experience, SERVPRO of Buffalo - Tonawanda specializes in all types of duct cleaning. We can do residential, commercial, and small businesses. Springtime is the best time to clean ducts, when the weather is warming up and the dirt and dust can be easily pushed out of your home. But here at SERVPRO any time is a suitable time to clean your ducts. So, if you are finding yourself sneezing, continually getting sick it could be all the dirt and grim being spread through your ducts. Give SERVPRO a call, we are here 24/7 to help with any cleaning needs. With three locations in the area, we can service all of western New York.

High Rise Apartment Complex Fire in Buffalo, NY

3/16/2021 (Permalink)

Photo shows a SERVPRO van parked outside of a high rise apartment complex to clean up soot and water. SERVPRO of Buffalo - Tonawanda parked outside of a high rise apartment complex to clean up soot and water after a fire on the 4th floor.

On a cold December night, the fire alarms went off for a stove fire in an apartment. The alarm activated the sprinkler system and the fire department arrived to put the fire out. Water and soot affected 4 levels consisting of the common hallways and 22 apartment units. Water was dripping from the ceilings and the flooring was saturated. An odor of fire and soot covered the 4th floor. SERVPRO of Buffalo Tonawanda was dispatched and responded immediately. Crews extracted the standing water and released the water from the ceiling by creating openings. Water was removed from personal belongings and furniture was lifted on blocks and pads. Moisture testing was conducted, and drying equipment set up throughout. Crews returned daily to monitor and reposition the drying equipment to affectingly dry out the structure. Detailed cleaning and deodorizing were performed on the 4th floor areas. Crews put in extra hours to make it, "Like it never even happened." ®

Can Your Business Survive A Disaster?

3/14/2021 (Permalink)

A photo showing three SERVPRO vans at a commercial water damage. SERVPRO of Buffalo-Tonawanda responding to a school water damage in Buffalo.

When disaster strikes, SERVPRO of Buffalo - Tonawanda is ready to respond. We know the importance of getting your business back up and running. With 24/7/365 services, our crews are always prepared to help. Loss of business affects your customers, your employees, your income, and every day that goes by, and can jeopardize you if the business cannot successfully stay in business. Forty percent of businesses do not reopen after a fire, major water damage or storm event, and 25% will fail within one year according to the Federal Emergency Management Agency. No job is too large or too small. The SERVPRO Commercial Large Loss Division is composed of the best of the best in restoration. They are strategically placed throughout the United States. The Large Loss Division has assisted with hurricane damage, tornado disasters, major state flooding events, The Pentagon and COVID 19 outbreaks and preventative cleaning. Call SERVPRO of Buffalo Tonawanda if you need help. Servicing Western New York for 48 years. 716-694-9949

SERVPRO Disaster Recovery Team

3/10/2021 (Permalink)

Photo shows tyhe orange SERVPRO house logo with several SERVPRO trucks responding to a large loss. Disaster Recovery Team

SERVPRO, No Job to Small and No Job to Big

The SERVPRO Disaster Recovery Team has responded to many tragic events in the United States.  The SERVPRO teams are equipment to handle the largest disasters with years of knowledge and training since 1967.

SERVPRO has STORM teams that travel all around the country to help local franchises when storm or large loss events occur!  The SERVPRO System has a network of strategically positioned large loss storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are always prepared and ready for the unpredictable.

Some of the losses SERVPRO has responded to: 

2021 Texas Winter Storm 2019 Bahamas, 2019 Wildfires, 2018 Hurricanes, 2017 Hurricane Maria (Florida), 2018 California Wildfires, 2015 Carolina floods
2014 Polar Vortex, 2012 Hurricane Sandy, 2010 Nashville floods,
2007 Chicago floods, 2007 Ohio floods, 2006 Buffalo October Storm, 2005 Katrina and many more.

Sewage Clean-Up

3/4/2021 (Permalink)

Sewer contaminate water on a basement floor. Call SERVPRO of Buffalo-Tonawanda if you experience a sewage mess.

Sewage Clean-Up

SERVPRO of Buffalo-Tonawanda offers many different commercial cleaning services. A sewage back-up is a common unwanted occurrence in the workplace.  There are many reasons for a sewer to back up.

  • Rainstorm: Heavy rain can cause the main sewers to be overburden with water. The city and town public sewers cannot handle the large amount of rainfall and can result in a backup in your basement.
  • Clogged Toilet: Never flush anything into the toilet besides toilet paper. Many times, home sewer lines can get clogged with feminine products, grease, a child’s toy, or hair.  The water will have no other place to go besides your home or office.
  • Tree Roots: The sewer line from your house to the street can get clogged from long tree roots which can grow into your pipe. They can crush the pipe or cause holes.  Eventually the water and sewage will back up in your home or business.

SERVPRO provides 24 Hour Emergency Service   

Water contaminated with sewage backup should be considered an emergency and dealt with as quickly as possible. SERVPRO of Buffalo-Tonawanda is available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment, and protective gear to safely restore your home or business.

No Job Too Large

2/25/2021 (Permalink)

Faster to any size disaster - SERVPRO van in the background We're here to help with disasters of any size!

There’s no job too big for SERVPRO of Buffalo/Tonawanda. Whether you’re a small business or large one, we can help assist you in the event of any size disaster. Our team of highly trained technicians are prepared for disasters of all kind. Our technicians are equipped with the best equipment and highly qualified. We understand that every hour spent cleaning is an hour of lost revenue and productivity, and that’s why when you give us a call, we will be there fast to help with whatever you need. We have resources to deal with commercial water and fire damage restoration, mold remediation, storm and major events restoration, and many other services. If your business suffers a major loss, your first call should be to SERVPRO of Buffalo/ Tonawanda at 716-694-9949.

40% of Businesses Do Not Survive a Disaster. Here's what you can do!

2/24/2021 (Permalink)

A team of business people bumping hands together Plan ahead now in case of a disaster! SERVPRO is here to help you respond!

According to a report by the Federal Emergency Management Agency (FEMA), 40% of businesses do not reopen after a disaster. To survive, businesses should plan ahead for any and all potential disasters so they can weather any storm. Whether it’s fire damage, water damage, storm damage, mold damage or any other general cleaning, SERVPRO has got you covered. Make us your first call in the event of a disaster and we’ll work with you to save and restore. With the assistance of SERVPRO, you’ll have the hard work and dedication of a team who are expertly equipped with the proper tools and knowledge to respond to any size disaster. We are available 24 hours a day to restore your property and get you back to business. Call us at 716-694-9949 to take the first step towards disaster recovery. We’re happy to help!

Water damage to commercial office building

1/8/2020 (Permalink)

Faulty Sump pump in Buffalo business A faulty sump pump can cause your business many issues, give SERVPRO a call today.

When a sump pump fails in your business it can be devastating to your day to day operations. It can cause a decrease in sales, production and cause hazards for your employees in the work environment. some jobs are just to big to handle on your own, if this happens give SERVPRO of BUffalo/Tonawanda a call we can handle any commercial job. From small drain clean up, to broken or frozen pipes and faulty sump pumps. Let SERVPRO make it like it never happen. Give our offices a call and will can help in almost any situations and get your business back up and running. No one likes to loss money so when your business experiences a water loss give us a call our 24/7 service is always here to help. Call us today for your free estimate an consultation. We have many locations to serve our community.

SERVPRO Can Help Clean Your Business

1/8/2020 (Permalink)

Dehumidifiers dry a commercial business floor No mess is too big for SERVPRO

While SERVPRO specializes in fire and water restoration, we also offer many other services including commercial cleaning. Sometimes your business needs a good cleaning, beyond the usual cleanup. Unknown odors, stained carpets, and dust buildup are all problems SERVPRO is equipped to deal with. Our trained teams and custom equipment can help remove odors, deep clean carpets, flooring and much more. SERVPRO responds promptly and will make your workplace look its very best! Our crew is well equipped to handle a commercial cleaning of any size, big or small!

Other services include:

  • Air ducts and HVAC - Drapes and Blinds
  • Biohazard Cleanup - Odor Removal
  • Carpet and Upholstery - Sewage
  • Ceilings, Floors, and Walls - Trauma and Crime Scene
  • Vandalism

SERVPRO professionals have the expertise to make it “Like it never even happened.”

Prevent Frozen Pipes at your Business

1/8/2020 (Permalink)

A pipe covered in ice Don't let frozen pipes slow down your business

The weather has been chillingly cold lately. It’s seasons like this winter that we must be proactive about preventing frozen pipes. Frozen pipes can be disastrous for your business and can bring the whole building to a standstill. Frozen pipes will rupture from the pressure buildup due to the ice blockage. It’s most important to check the insulation around your business, including attics, basements, and crawl spaces. An insulated building will keep the water in the pipes at a consistent temperature. Next, keep the thermostat the same temperature night and day. During extreme weather, drip water from your faucets, to keep water circulating. Make sure you have a backup source of power or heat to keep temperatures above freezing. These tips should help prevent water from freezing within your pipes during these cold months. If the worst does occur however, SERVPRO is actively ready to help clean up the mess and make it “Like it never even happened.”

What to do about the Flu?

12/2/2019 (Permalink)

A woman sneezes into a tissue Don't let the flu affect your business or home!

Flu season occurs from the fall to the winter and it can be quite a handful for your commercial business or home. The flu can spread quickly when it’s isolated in a space. It’s important to wash your hands with soap and water often throughout flu season, because you never know when the contagions are on your hands. The flu is often spread when an infected person touches a commonly used surface or object that is shared by another person. The flu virus can stay active on a surface for up to 24 hours! That’s a long time for the virus to spread. SERVPRO can provide cleaning for your business or home to disinfect the area and administer a thorough cleaning. SERVPRO has a specialized team to ensure your business or home is properly cleaned, disinfected, and deodorized.

Skunk Season is Coming!

11/28/2019 (Permalink)

A skunk hiding underneath a log Skunks will make their homes in the woods or even underneath your home

As we approach the winter months, it often slips our minds that skunk mating season is right around the corner. February to March marks the skunk season here in Western New York. During this time skunks will be more aggressive and won’t hesitate to spray. While we try our best to avoid skunks at all times, our pets are a little less careful! Often a sprayed dog or cat can stink up your home and leave a persistent smell even after a cleanup. SERVPRO will work swiftly to remove any and all odors from your home, place of work, or any other place these pesky skunks’ smell gets into. Our specialized equipment and cleaning product dig deep to eliminate the odor at the source and leaves your home smelling fresh once more. The pungent smell of skunks can be quite a handful, but leave it to SERVPRO to take care of!

Keep your business proactive

11/20/2019 (Permalink)

Commercial water damage SERVPRO was called out to do some remediation to a buffalo business due to water damage.

Water damage can occur more likely during the cold season here in Buffalo.

Water to your home is stressful, but water damage to your business can be devastating and life altering. When your business experiences flooding, It’s a possibility you’ll have to close your doors or stop operating in order to clean up the damage. For some businesses this can be a dividing factor in whether you ever open your doors again.

You shouldn’t just react to water damage you should be proactive to avoid any potential issues.

Electronics and inventory should be kept at least 1inch if not more off the ground. In rooms that are lower such as basements or crawl spaces you want to increase this amount of space between the ground and your inventory. For the most part, most floods aren’t going to rise more than a few inches but its always a possibility they can.

Not only should electronics be off the ground, but any power cords or anything leading to electrical devices. Many businesses rely on their electronics to run the day to day operations, if you can save your electronic equipment you are able to recover more quickly from a flood.

Another good proactive tip is to maintain the sealants of your business. Sealants can degrade over time and can cause water damage to your business. Always check the areas around your window frames and doorways periodically to ensure no leaking is happening. If leaking is found, make sure to address the issue promptly to avoid any water or wind damage to your business.

It is also good practice to keep a list of emergency contacts in case a water issues should occur. It is very important to contact the right people to address any water damage issues immediately. This is where SERVPRO Buffalo Tonawanda would come into play. Our team would respond to the water loss and help you address any concerns you might have.

Commercial Fire causes

11/20/2019 (Permalink)

SERVPRO Buffalo Tonawanda responds to a commercial fire loss No matter day or night SERVPRO is here to help. SERVPRO responded in the middle of the night and the customer couldn't of be happier.

According to the National Fire Protection Association (NFPA), the five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Being able to Identify any possible causes could be quite beneficial this winter season.

  Commercial fires happen more often than you might think. Being prepared and having information to possibly avoid commercial fires can be quite helpful. By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

  Cooking Equipment causes a majority of commercial fires, Hospitals, restaurants, and healthcare facilities are just a few to name. Because of high cooking temperatures, flammable oils and grease, and the hectic nature of commercial kitchens, this is the single most common cause of commercial fires.

  Here in Buffalo most commercial buildings require heat to stay comfortable and functional for many months of the year. As with other mechanical equipment, furnaces, boilers, and radiators are at risk of overheating. This, in turn, can lead to a fire. It is important to maintenance this equipment regularly to avoid any accidents.

  All buildings are riddled with electrical wiring behind the wall for light and power. Unfortunately, electricity carries inherent fire risk. Old or defective wiring, overloaded circuits, loose connections, faulty fuses, imbalanced electrical loads, are a few electrical causes for fire in your building.

 Being prepared is always key, but if a fire should occur, SERVPRO of Buffalo Tonawanda is always available to help.

Commercial Water Damage In Buffalo, NY

10/12/2018 (Permalink)

A water damage in Buffalo, NY

Commercial Water Damage In Buffalo, NY

Commercial water damage surprises Buffalo business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper documents, cardboard storage boxes, and books quickly turn to a mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing mold.

SERVPRO can make your life easier and get you back in your home or business faster. “Like it never even happened.”
If you would like more information on hiring a team experienced in Commercial Restoration, call SERVPRO of Buffalo-Tonawanda at 716-694-9949

Mold in your business

10/9/2018 (Permalink)

The very idea of mold can make any home or business owner cringe. Yes, mold can be beneficial, used in making brie or penicillin, but it can also be a really big problem when it is growing undetected somewhere on your property or belongings.

It can grow just about anywhere: on clothing, food, paper, carpet and the backside of drywall, just to name a few spots. It can produce allergens and irritants, and in some cases, toxins that are dangerous to your health.

Here are four steps you can take to protect your business and employees from a mold issue:

  • Do an audit of your property. Are there any areas that are full of moisture much of the time? Seepage into storage areas or accumulation from leaky pipes should be dried within 48 hours to avoid mold damage. Encourage workers to keep wet items picked up, hanging wet coats up and keeping rain boots and wet shoes in an area that won’t soak up moisture. Take steps to keep floors and windows dry at all times, but especially during wet weather.
  • Proper ventilation is a good way to keep mold at bay. Keeping bathroom and kitchen doors open can help, increasing air circulation and aiding in the drying process. Using dehumidifiers keeps areas dry and pleasant, and always keep an eye on them to make sure they are in good repair and not contributing any moisture themselves; the manufacturer’s information provided will give directions on cleaning and care of your unit.
  • Many products today contain mold-resistant materials, such as dry wall or paint. Shop around for helpful products when doing any renovation or repair to your Belle Meade business, especially in areas that will experience moisture, such as kitchens, break rooms, and bathrooms.
  • Monitoring the humidity indoors in your  business can go a long way to mold prevention. The EPA recommends keeping indoor humidity between 30 and 60 percent; you can measure this with a moisture meter easily found at your local hardware store.

Call SERVPRO of Buffalo-Tonawanda for all your water or fire damage needs, or if you need assistance with mold prevention or remediation! We’re here for you! 716-694-9949.

Is Your Business Prepared For a Water Damage? Let SERVPRO help you with a PLAN.

9/27/2018 (Permalink)

Let SERVPRO prepare a plan for your business.

Buffalo has many options for consumers seeking quality products at a reasonable price. National and local chains compete, and the customer wins. The large warehouse-type stores are just as vulnerable as a smaller store boutique when suffering water damage and flooding if plumbing fails or torrential rains overwhelm a flat roof’s drainage system. We have the crews and equipment to respond to a significant water loss. When water pours through your store, you need fast, and the water removal technicians of SERVPRO Buffalo-Tonawanda are the ones that can do it. Even with much of the merchandise up off the floor on steel shelving or pallets, the water must be evacuated for the safety of your staff and your customers. With floors that extend hundreds of thousands of square feet, the removal task is best left to professionals.

SERVPRO is a local business with a national network to fall back upon if the scale of a job requires supplemental equipment and technicians. Sizeable commercial water losses need just as swift a resolution as those affecting a smaller shop or office. Water that lingers in the property for more than 24 or 48 hours exposes your business to the risk of microbial infestation that might even damage your inventory.

Our commercial loss team works with you to devise a plan where at least a portion of your business remains open during the restoration.

The water removal begins with pumps, moving vast amounts of water quickly out of all areas of your store. As the water level dips below 2 inches, technicians switch out pumps for extractors. Your flooring choice of poured concrete seems impervious to water, but it is a porous material that benefits from rapid water extraction. The floor edges get targeted attention to prevent water from wicking up the drywall or settling in the cells of cinder block construction.

This water emergency might lead to your development of an Emergency Ready Plan and Profile (ERP) through SERVPRO in anticipation of future crises. The ERP allows us to collaborate in devising a concise plan to help both our crews and you and your staff to plan for another loss.

SERVPRO Buffalo-Tonawanda is ready for your water removal challenge, regardless of the extent of the damage. WE ARE HERE FOR YOU 24 HOURS A DAY, SEVEN DAYS A WEEK. CALL 694-9949.

Restoring Your Buffalo Commercial Property After A Water Damage Event

9/26/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Buffalo commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Buffalo-Tonawanda

SERVPRO of Buffalo-Tonawanda specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooding Preparedness in Buffalo

9/6/2018 (Permalink)

At anytime it can happen. Be prepared!

The likelihood of flooding, even if you live in an area where excess water is unusual, has increased thanks to climate change. If there is a chance for rain, floods are possible.

A flood is defined as when two or more acres or properties are completely or partially submerged by water.

But if flooding happens, the legal definition might be the least of your worries. Instead, you will be worried about cleanup and restoration. Continue reading this blog for helpful information on how to prepare for a flood: no ark necessary.

###1. Electricity In the case of an emergency, you always need to have a generator on hand. It is impossible to know if power lines will still be working after a flood or if the usual electric resources will be available and working. Plenty of variables will determine the type of generator you need.

Don’t forget that water conducts electricity, and a flood means lots of excess water. When flooding is imminent, appliances should immediately be moved to higher ground.

###2. Risk Become familiar with the risk of flooding in your area, using FEMA or your local government’s website. You will be more prepared if you know when floods are likely and what causes them. For the Buffalo Tonawanda area, start here.

It’s also smart to purchase a weather radio and become adept at using it so that you will be forewarned of severe weather events that are on the way.

###3. Emergency Prep Is your emergency kit properly prepped for a flood? Your prep kit should include extra water since flooding can contaminate water sources, important documents sealed in waterproof storage, plus extra food supplies. For more information on how to pack an emergency kit, read this guide.

###4. Evacuation Planning for evacuation includes two steps. Start by researching your local government’s official evacuation plan. Then, create a personal evacuation plan with your family that includes emergency communication modes. Practice the evacuation route until everyone is familiar and comfortable with it.

Once the floor waters recede, you’ll want to have a plan in place for clean up. SERVPRO® of Buffalo Tonawanda is ready to help and make it like it never even happened.

Commercial Water Damage Restoration in BUFFALO, NY

2/21/2018 (Permalink)

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Buffalo/Tonawanda has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Locally Owned Company with National Resources

SERVPRO of Buffalo/Tonawanda can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to serve our local communities



2/20/2018 (Permalink)

A commercial property had a malfunction in the sprinkler system and SERVPRO of Buffalo-Tonawanda was READY to help in Buffalo, NY. 716-694-9949

We Answer the Phone Ready to Help
Call Today - 716-694-9949

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of BUFFALO TONAWANDA has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?


SERVPRO of BUFFALO-TONAWANDA specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage

10/2/2017 (Permalink)

Commercial Water Damage

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call (716) 694-9949.

Commercial Building Suffers From Fire and Water, SERVPRO of Buffalo to the rescue.

9/26/2017 (Permalink)

A devastating fire with water damage to a commercial property requiring fast services. SERVPRO of Buffalo to the rescue.

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call a SERVPRO of Buffalo-Tonawanda at 716-694-9949

This fire was caused by careless smoking from the apartment above. The fire department quickly responded but damage to the property was in the thousands. SERVPRO of Buffalo-Tonawanda rounded up our heroes and started emergency services. We worked quickly at restoring and cleaning the computers to move to their temporary location. The owner was very pleased with the quick service.

Related Commercial Services

SERVPRO of Buffalo-Tonawanda 716-694-9949

Serving Western New York since 1972.