Recent Fire Damage Posts

Know Your Electrical Hazards in Your Buffalo Home

3/22/2021 (Permalink)

A photo of an electrical socket. Always be safe!

Electrical Fire Safety

The thought of an electrical fire is scary. Not knowing what is going on inside your walls, ceiling, attic, or garage and not knowing if an appliance or something plugged into an outlet could overload and malfunction. Electrical safety in a home is a must. Always have a qualified electrician perform all electrical work done. If your wiring is outdated, consider getting it updated. Make sure your home is up to code. If you are buying a home, make sure the home inspector checks all the electric to make sure it is in accordance with local requirements. Limit your appliances in single outlets, do not overload, especially heat producing appliances. Do not use extension cords for large appliances such as refrigerators, dryers, washers, stoves, and air conditioners. Be sure to have GFCI (ground fault circuit interrupters) in the kitchen, bathroom, garages, basements and outdoors. You test the GFCIs once a month to ensure they are working. Always check chords for cuts or fraying. Never place your cell phone under your pillow or leave sitting on your bed while charging it. Many of these tips are brought to you by the NFPA- National Fire Protection Association. SERVPRO of Buffalo - Tonawanda has participated in many fire prevention meetings and open houses. The cleanup of a fire is no stranger to us.

Kitchen Fire Cleanup by SERVPRO of Buffalo Tonawanda

3/20/2021 (Permalink)

A photo showing the SERVPRO logo with flames and water. SERVPRO of Buffalo Tonawanda is just a phone call away!

Kitchen Fires

Kitchen fires are scary and can be prevented.  According to the NFPA, fire departments respond to 488 kitchen fires a day. 49% of house fires start in the kitchen. That is over 173,000 per year! 61% of fires in the kitchen were on cooktops or ranges. Kitchen fires are mostly caused by unattended cooking, combustibles too close to the heat source and unintentionally turning on or forgetting to turn off the stove.  These types of fires will cause significant and costly damage to your home. Follow these prevention tips to keep your kitchen safe:


-Call 911 always!

-Never leave your home while cooking or unattended.
Keep appliances clean and in good repair.

-Unplug appliances when not in use.

-Install a smoke detector near the kitchen,

-Use caution lighting pilot.

-Do not use metal in a microwave.

-Do not overfill pans and pots with water or grease.

-Always have a fire extinguisher nearby and have a fire safety plan.


-Never throw water on a grease fire. Have baking soda available next to your fire extinguisher.

-Always stay home when using the self-cleaning feature

-Keep clutter away from the stove.


SERVPRO of Buffalo Tonawanda responds to several kitchen fires a year helping with the soot and odor removal.

Striving for Complete Customer Satisfaction

3/17/2021 (Permalink)

A photo of a customer satisfaction Just Another Happy Customer :)

Receiving an outstanding satisfaction is nothing new for SERVPRO of Buffalo Tonawanda. We strive to be our best from the time the first call is received.   We understand the importance of empathy, understanding, communication and making our clients happy at all levels.  All SERVPRO franchises are individually owned and operated.  SERVPRO of Buffalo Tonawanda has been serving the Western New York area since 1972 under the same family-owned name.  Year after year we receive the highest levels of customer satisfaction resulting in repeat customers and clients.  We built up the trust with the community and insurance industry with our honesty, service, and experience. 

As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Buffalo / Tonawanda professionals have the advanced training and equipment needed to clean or restore your home. We also have the resources to respond faster to any size disaster. Learn more about our residential services:

Why does my home still smell after a fire?

2/25/2021 (Permalink)

A house on fire smoking Smoke odor will persist unless properly cleaned.

Fires of any size, big or small leave behind smoke damage. Homeowners who choose to cleanup on their own, often notice a persistent odor from the smoke. Soot is widespread after a fire and will encompass every inch of your home. Unless you are able to clean every single corner, the smell will continue to emanate. That’s why SERVPRO exists. We have a team of highly trained technicians and the proper equipment to deal with fire damage of any size. We can restore your property from any fire, soot, or smoke damage and return it to its pre-disaster condition. Our team will work to ensure that your home is clean and odor free. If you have experienced smoke damage, call SERVPRO of Buffalo/Tonawanda at 716-694-9949 and we’ll make it “Like it never even happened.”

Create Comprehensive Fire Evacuation Drills for Your Business | SERVPRO® of Buffalo/Tonawanda

6/25/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Buffalo Tonawanda specializes in commercial fire restoration.

Planning for all possible scenarios is an important part of being a business owner, and that includes planning for emergencies such as fires. There are many commercial fire incidents annually, so it is something that is worthwhile to prepare for just in case.

Making sure your employees know what to do if a fire breaks out is of chief concern, and you can achieve this by planning out regular fire evacuation drills. This way everyone will rehearse what needs to be done in advance, so in a real fire situation, they will know what to do.

Preparing Your Staff for Fire Evacuation

Consult with your local fire officials. Your local fire officials are a great resource for your business in all aspects of fire safety. Consult with them regarding your business and they will be happy to discuss the best fire evacuation routes and any special considerations you may need to take into account as you plan ahead.

Communicate and mark fire evacuation routes. Once you have determined the best evacuation paths from various points in the building, involving your employees is the next step. Make sure to round everyone up before you host your first drill so everyone can be clear on what path to take and what the protocol will be once the drill begins.

Have fire drills frequently. Hosting regular drills is the best way to make sure that the evacuation plan is solidified in everyone’s mind and reduce the likelihood of panic if a real fire were to start. Make sure that everyone can exit the building safely within a few minutes’ time each time you do the drill.

Run different fire scenarios. Fires can break out in a myriad of ways, so your evacuation drills should be comprehensive by taking this into consideration. Run through a different fire scenario each time that features blocked exits and varying fire origin spots so you can be certain that everyone is ready for any fire situation that may arise.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today at 716-694-9949

Firework season is now in full swing

6/17/2020 (Permalink)

Fireworks going off in the air This season enjoy your holiday and be safe.

It is getting really close to Independence day and that means backyard cookouts, family gatherings and of course fireworks. Here at SERVPRO we want you to have fun but also be safe and practice safety first when it comes to handling fireworks, With the country in the state it's in it is easy to get overwhelmed and excited about being able to get out of the house and celebrate with others. This being said please use caution when handling fireworks and flammable items in the summer heat. One good practice is keep fireworks in a shady non flammable area away from grills and fire pits. we all know it only takes one spark to ignite flammable fireworks. So please enjoy your summer, take care of each other and practice safety while enjoying the weather. If something should happen please give us here at SERVPRO a call. We can help with your fire restoration needs.

A How-To Guide for Handling Fire Damage to Your Home | SERVPRO® of Buffalo/Tonawanda

6/9/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Buffalo Tonawanda is here to help. Contact us for any fire restoration needs.

The process of surviving and recovering from a house fire is not something to be taken likely. Regardless of how big the fire was or how rapidly it was extinguished, damages can be extensive and the trauma of the experience can be significant.

Though recovering from a fire is also an overwhelming process, our how-to guide will help you handle it. Here are our tips for recovering from residential fire damage:

Our Tips to Recovering From Residential Fire Damage

Prepare yourself for what to expect. While it is easy to find pictures of fire-damaged buildings in the news, experiencing that with your own home is a different feeling entirely. The damage from a fire can be extensive and can spread to far reaches of the home that were nowhere near the initial flames. It is important to prepare yourself mentally for seeing this, as it can be an emotional experience.

Wait to enter your home. Though the fire-impacted area may take up a small portion of your home, hidden dangers can be lurking anywhere in the house due to structural or electrical damage a fire may have caused. Never enter your home before the firefighters provide guidance that it is safe to do so to avoid further complications.

Contact your insurance company. After you are able to access your home and take in the damage, you will want to call your insurance company quickly. Every homeowner policy is different, so you will want to be certain you get all the details regarding how to proceed with filing a claim before you do anything else.

Document the damages. Thorough documentation of the damage done to your home—including an inventory list with photos—will allow you to keep track of what has been damaged both for yourself and for your insurance company. Because it can be so overwhelming, staying organized can go a long way.

Contact your restoration company. The restoration company you decide to work with is one of the biggest factors in how quick and smooth your recovery process is. The lingering trauma from a fire can be persistent, so having a company that has your best interest in mind can do wonders for making the process as painless as possible.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Being Prepared for Fires at Your Business | SERVPRO® of Buffalo/Tonawanda

2/24/2020 (Permalink)

a green exit sign surrounded by flames For business owners, preparing for fires in the workplace is not something to take lightly.

Commercial fires are extremely common and can have a big impact on your livelihood, as well as the safety of your staff.

By increasing your preparedness measures, you can be sure you are doing everything you can to prevent a fire from starting and to stay safe if one does.

By being honest with yourself about your likely risks, checking your equipment regularly, and helping your staff be educated and prepared, you can easily reduce the risks of a fire at your workplace. Here are some of the top workplace fire preparedness tips to help you get started:

Fire Preparedness in the Workplace

Follow code guidelines and inspection schedules. Businesses have fire codes they must follow, set forth by the National Fire Protection Association. It is important to make sure you are up to code as an essential first step for fire preparedness and make sure you keep up with scheduled inspections to ensure your equipment is working properly.

Identify your specific risks. Every building has some level of fire risk, but certain businesses have specific qualities that might lead to a heightened danger level. Consider anything such as hazardous chemicals, cooking equipment or heavy machinery that might contribute to your risk so you can be better prepared for safety surrounding it.

Create (and practice) a fire evacuation plan. In the event of a fire, officials estimate you only have around two minutes to evacuate the building. Making sure your staff has several options for exits and practices a quick escape from the building before a fire starts will reduce panic in case a real fire occurs.

Have regular fire safety seminars with staff. Meeting with staff regularly to review fire safety tips will make sure that new hires, those who work irregular schedules and everyone else on the premises is aware of and prepared for the fire risks in the building. Be sure everyone knows what to do when the fire alarm sounds, where extinguishers are located and any other tips specific to your building that should be noted.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Common Causes of Home Fires

1/5/2020 (Permalink)

A house on fire. It takes less than 5 minutes for an entire house to be engulfed in flames.

A disastrous house fire can start easily by misuse of heating equipment and household appliances. Here are some common causes of house fires and how to reduce risk.

  1. Although candles make a room smell good, they should never be left unattended. Always blow out a candle when leaving a room. Keep flammable objects away from the candle to avoid spreading the flame.
  2. Heating Equipment. Keep all objects clear of your heaters and vents. Curtains, blankets, and laundry can easily catch fire if they are too close.
  3. Be sure to smoke outside, if you smoke. A cigarette butt not properly put out can remain lit for hours!
  4. Electrical Equipment. Be aware of faulty or frayed wires on your appliances. Get them repaired as soon as possible, and unplug them and avoid using them. Overloading a power point can also cause an electrical fire, so be sure to check your adapters.

These are of course only some of the causes of house fires and other situations may put you at risk. It’s always good to check with your local fire marshal code to ensure your home is safe.

Tips to Reduce Home Fire Risk

12/8/2019 (Permalink)

A pan has caught fire in a residential kitchen Always watch your food when cooking to avoid a fire

Fire departments across the United States respond to an average of 358,500 home fires every year! These fires caused billions in damage and resulted in several thousand civilian injuries. To avoid being part of a disaster like that, take the time to reduce your risk of a home fire. Check your smoke alarms and make sure that they have the proper battery life. You can easily test your smoke alarms by pressing the button on the surface. If it beeps weakly or not at all, it’s time to immediately change the batteries. Keep household items clear of your heating sources. Avoid having curtains or blankets directly touching these sources. Always keep an eye on any lit candles. If you are going to a different part of the house, blow out the candle. Watch what you are cooking in the kitchen! It’s possible for old food particles in the stove to set on fire or even the food you are cooking. Lastly, keep a fire extinguisher handy in case of the worst. However, if the worst does occur SERVPRO will speedily clean your home to leave it good as new.

Avoid Christmas Tree Fires

11/28/2019 (Permalink)

A Christmas Tree surrounded by presents Take the necessary actions to avoid Christmas tree fires

We have a lot on our minds during the holiday season, between wrapping gifts, sending out cards, and spending time with the family, the dangers of un-watered Christmas tree can completely slip our minds! A well-watered Christmas tree is a must for the season because a dry tree can be quite flammable. Eliminating or mitigating the chance of a fire hazard is very important. Christmas tree fires can be very deadly too. According to the National Fire Protection Association(NFPA), one in thirty-two fires results in a death, making them even more deadly than house fires. Here are some quick tips to help in Christmas tree fire prevention.

  1. Keep the tree at least three feet away from heat sources
  2. Water the tree everyday with up to one gallon of water a day – the National Christmas Tree Association states one quart per inch of the trunks diameter
  3. Avoid any flickering candles or open flame sources too close to the tree
  4. Replace worn cords and loose bulbs
  5. Consider switching to an artificial tree

The Christmas tree is a fun tradition that has existed for generations and brings the family together, but be sure to keep an eye on your tree and take the necessary precautions to avoid the worst. However, if the worst does occur SERVPRO is there to help clean up and make it "Like it never even happened." Happy Holidays!

Avoiding costly fire damage.

11/25/2019 (Permalink)

Garage fire in Buffalo An unwatched heater caused extensive damage to this customers garage, but SERVPRO was there to help.

Here in Buffalo when the weather gets cold it is imperative to maintain your heating appliances properly. Always keep heaters and any flammable items away from flames. A lot of people here in Buffalo like to spend our Sundays watching football enjoying the company of friends and family. Please just remember to keep an eye on your heaters, they can cause costly fire damage and put a huge damper on your holiday season. Here at SERVPRO we are always here to help in case of any mishap. Please do not hesitate to call in the event something happens to your home, we are available 24/7. Here at SERVPRO we would like to wish everyone a safe and happy holiday season, and would like to thank you for choosing SERVPRO for all your fire restoration needs.

Removing smoke odor

6/19/2019 (Permalink)

After a home fire, SERVPRO of Buffalo-Tonawanda came in to perform fire mitigation services.

During a home fire, there are about a million troubles and worries that a homeowner face. Knowing how troublesome home emergencies are was the inspiration for SERVPRO of Buffalo-Tonawanda to become a thing. SERVPRO of Buffalo-Tonawanda partners with homeowners (and business owners too) to make fire damages “Like it never even happened.”  But how do they take care of the aftermath of fire damages, like smoke damages?

Smoke damages are one branch of the different types of fire damages, but it is important to understand the behavior of smoke. Smoke rises to the upper levels of structures, so during the fire damage mitigation process, the SERVPRO of Buffalo-Tonawanda will examine upper levels of a structure to inspect the insulation. Insulation can trap smoke and allow the smell to linger, long past the fire. SERVPRO of Buffalo-Tonawanda’s team will remove the odorous insulation and then use special chemicals and cleaning techniques to remove the smell from a home. They partner with their clients through the whole process to alleviate all of their clients worries.

Restoring Your Collectibles After A Fire

6/19/2019 (Permalink)

Finding your pristine collection of 1950’s dolls or once-colorful beer steins covered in a dense layer of dark soot while inspecting your Buffalo residence after a fire can make you feel like the fire, and its effects invaded every aspect of your home. Even glass cabinets and other enclosures often permit smoke to find its way in and settle on the contents’ surfaces.

At SERVPRO, we take pride in helping our customers reclaiming their homes and their possessions. We lessen its effects by using approved methods we learn through our Institute of Inspection Cleaning and Restoration Certification (IICRC) training. Before, we cleaned such items by hand, which could produce excellent results, although taking an enormous amount of time to accomplish.

Instead, we now use ultrasonic technology to remove soot and other grime from your most prized possessions. Small imperfections can grip onto soot and make an unsightly, ugly mark that diminishes the beauty of such pieces in a collection. Cleaning by hand often left these defects marred. A short period in our ultrasonic water bath, however, cleans soot from every surface, including in between tightly abutted surfaces that face each other. This ability to clean blemishes and hairline cracks makes a tremendous difference in how your collection appears when you receive it back from us.

While still at your property, we carefully pack each item in its own piece of plain paper and place it inside a clean box. Taking these boxes to our facility also includes inventory sheets that correspond to each box. These sheets follow your items through the entire process. After the water bath, we place them in a drying chamber.

Although the cleaning method eliminates the soot that causes collectible items to smell like smoke, we still provide further deodorization. We do this inside the drying chamber without moving them. Handling them as little as possible reduces the chances of breakage. We then re-wrap each item and place it into a new box so we can return these items to you, along with their inventory sheets.

Fire Kitchen Damage

6/14/2019 (Permalink)

An oven door is open with an orange glow of flames and smoke coming out. A kitchen fire

Every day at every 90 seconds a residential or commercial fire occurs in the United States.  A kitchen fire and smoke damage has hidden damage and odors.  

 If you have a cooking fire here are some tips from National Fire Protection Association:
  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Our Fire specialists here at SERVPRO of Buffalo/Tonawanda have the experience and expertise to take care of any smoke or fire damage you may have no matter how big or small it might be.  Special losses require special care, and we understand that caring for them is your first priority. 

Restoration after a fire.

10/5/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Buffalo-Tonawanda frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration. 

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Buffalo-Tonawanda highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Buffalo-Tonawanda recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Eastern Niagara County also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Buffalo-Tonawanda at 716-694-9949

Fire Damage

9/28/2018 (Permalink)

Kitchen fire in Buffalo, NY

Damage caused by fire is varied. Different surfaces, textures, and materials react in different ways to the extreme temperature which makes restoration a nuanced and complex job. Using the wrong cleaning materials can at best, spread soot and smoke residues. At worst, it can cause further damage and require expensive replacement. After a blaze has been contained, there is the added risk of secondary water damage.
Properties that have fallen victim to fire damage should be pre-tested before any work begins. A pretestcan be carried out by a qualified SERVPRO fire technician who can measure affected areas for smoke damage. Although, smoke damage is visible, there are many different types which depend on the materials that burned.
Wet smoke, for example, burns at a low temperature and comes from synthetic materials that could be in appliances, lampshades or fabrics. This smoke, produced from melting plastics, has a pungent smell leaving behind thick, oily markings on walls and ceilings. Dry smoke, on the other hand, comes from natural materials like wood and paper leaving behind a powdery soot like texture.
A SERVPRO technician can conduct a pre-test that looks for different types of smoke residue. A pretest allows us to decide on the correct method of restoration as well as products that we should use to restore your items to pre-fire standards. Using a combination of wet cleaning and dry cleaning allows us to provide a professional focus to each affected area and guarantee the best results.
A fire restoration service by SERVPRO is two-fold. The first is your contents which can be removed,
tested and restored. The second is the structure itself, which involves removing soot and smoke
residue from your walls, ceilings, and permanent fittings. We can restore your walls, so they are
ready for repainting, as well as your floors, windows and, where possible, fabrics.
The final step is to deodorize. Burning materials leave thick smells that are not cleanable with
regular fresheners. Our equipment neutralizes the odor particles rather than merely covering the
smell. This approach is especially important when tackling synthetics which can release toxins when
subjected to fire. WE ARE HERE FOR YOU 24 HOURS A DAY, 7 DAYS A WEEK. CALL SERVPRO of Buffalo-Tonawanda, 716-694-9949.

Post Fire Cleanup Importance

9/28/2018 (Permalink)

After a fire damage incident, it is understandable for any homeowner to be stressed. Such traumatic
events disrupt your professional or personal lives, and there is need to work closely with a
restoration service provider as you work towards returning your Minneapolis property to its earlier
state. It all starts by identifying what is able to be restored, and performing emergency services to limit further
damage.
Cleaning is one of the services that our SERVPRO team offers when attending to fire damaged
property. One of our goals is to reduce the fire damage claims. Remember, if you do not act quickly,
you might end up with expensive options such as replacing restorable items and resurfacing parts of
your structure. We are going to look at some of the principles of cleaning that we use when restoring
your materials.
Starting from the location where the fire originated from, our SERVPRO technicians carefully inspect
the site. During the inspection, we identify the various kinds of residues, and this helps us to come
up with an effective cleaning method. The cleaning process we choose should remove the smoke
residues efficiently and not cause any damage to the surface.
There are four essential elements we take into consideration to suspend and remove the smoke
residues: : temperature, agitation, time and chemical action. Our SERVPRO technicians understand
that chemical reactions increase as the temperature increases and thus we are keen to select an
appropriate degree of heat that corresponds well with our cleaning solution of choice. If we want to
dislodge smoke particles and distribute cleaning product on areas, we can use agitation. In this
process, we can use sonic vibrations, water and air pressure, brushes and towels.
Digesting, changing pH, oxidizing, dissolving, bleaching and emulsifying are some of the chemical
actions we take into consideration when cleaning your property. Depending on the action we desire,
we select a proper cleaning product. Time is also critical during restoration, and it is dependent on
the type of cleaning solutions we use and residues at the site.
At SERVPRO Buffalo-Tonawanda, WE ARE HERE FOR YOU 24 HOURS A DAY, SEVEN DAYS A
WEEK. LET US HELP YOU! We can be reached at 716-694-9949.

Smoke and Soot Clean up in WNY

5/25/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Buffalo / Tonawanda , Amherst/Clarence and East Erie County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 716-694-9949

We are here for you : 24 hours/ 7 days a week

Grilling Safety

5/25/2018 (Permalink)

Warm spring days are upon us, and maybe you grill all year long or maybe you wait for these wonderful warm times of the year. Either way make sure you are following safety guidelines when firing up your grill so you can prevent a fire elsewhere. SERVPRO of Hayward wants you to have a safe summer!

Nearly 9,000 home fires a year involve grills, according to a National Fire Protection Association report. Of all the home fires involving grills, gas-fueled grills accounted for four out of five fires, while 16% involved charcoal or other solid-fueled grills.

A leak or break was the leading factor contributing to gas grill-related fires, according to the NFPA report.

  • Check the gas cylinder hose for leaks before using it for the first time each year.
  • Apply a light soap and water solution to the hose, which will quickly reveal escaping gas by releasing bubbles.
  • If you smell or otherwise suspect a gas leak, and there is no flame, turn off the gas tank and grill. If the leak stops, get a professional to service it before using it again. Call the fire department if the leak does not stop.
  • If you smell gas while cooking, get away from the grill immediately and call the fire department. Do not attempt to move the grill.
  • Never turn on the gas when the lid is closed. The gas may build up inside, and when ignited, the lid could blow off and cause injuries or burns.
  • After cooking, make sure you completely close the valve on your gas grill.
  • Always store gas grills – and propane tanks – outside and away from your house.
  • The leading cause of structure fires from use of charcoal grills was leaving or placing an object that could burn too close to the grill, according to the NFPA study.
  • Charcoal grills can continue to remain hot for many hours after the flames extinguish. Avoid placing any burnable objects near the grill or moving the grill while the coals are hot. Keep combustible items that may be blown by the wind away from the grill.
  • Check for rust damage in metal grills, which may make it possible for charcoal to fall through onto surfaces below and cause a fire.
  • Purchase the proper starter fluid. Store out of reach from children and away from heat sources.
  • Do not add charcoal starter fluid when coals or kindling have already been ignited. Never use any other flammable or combustible liquid to get the fire started.
  • If the fire is too low, rekindle with dry kindling and more charcoal if needed. Avoid adding liquid fuel because it can cause a flash fire.
  • Do not leave the grill unattended.
  • SERVPRO is here to help you if you need us! 716-694-9949

Grilling Safety

5/25/2018 (Permalink)

Warm spring days are upon us, and maybe you grill all year long or maybe you wait for these wonderful warm times of the year. Either way make sure you are following safety guidelines when firing up your grill so you can prevent a fire elsewhere. SERVPRO of Hayward wants you to have a safe summer!

Nearly 9,000 home fires a year involve grills, according to a National Fire Protection Association report. Of all the home fires involving grills, gas-fueled grills accounted for four out of five fires, while 16% involved charcoal or other solid-fueled grills.

A leak or break was the leading factor contributing to gas grill-related fires, according to the NFPA report.

  • Check the gas cylinder hose for leaks before using it for the first time each year.
  • Apply a light soap and water solution to the hose, which will quickly reveal escaping gas by releasing bubbles.
  • If you smell or otherwise suspect a gas leak, and there is no flame, turn off the gas tank and grill. If the leak stops, get a professional to service it before using it again. Call the fire department if the leak does not stop.
  • If you smell gas while cooking, get away from the grill immediately and call the fire department. Do not attempt to move the grill.
  • Never turn on the gas when the lid is closed. The gas may build up inside, and when ignited, the lid could blow off and cause injuries or burns.
  • After cooking, make sure you completely close the valve on your gas grill.
  • Always store gas grills – and propane tanks – outside and away from your house.
  • The leading cause of structure fires from use of charcoal grills was leaving or placing an object that could burn too close to the grill, according to the NFPA study.
  • Charcoal grills can continue to remain hot for many hours after the flames extinguish. Avoid placing any burnable objects near the grill or moving the grill while the coals are hot. Keep combustible items that may be blown by the wind away from the grill.
  • Check for rust damage in metal grills, which may make it possible for charcoal to fall through onto surfaces below and cause a fire.
  • Purchase the proper starter fluid. Store out of reach from children and away from heat sources.
  • Do not add charcoal starter fluid when coals or kindling have already been ignited. Never use any other flammable or combustible liquid to get the fire started.
  • If the fire is too low, rekindle with dry kindling and more charcoal if needed. Avoid adding liquid fuel because it can cause a flash fire.
  • Do not leave the grill unattended.
  • SERVPRO is here to help you if you need us! 716-694-9949

Smoke, Soot Particles and Odors? You need SERVPRO

2/19/2018 (Permalink)

Kitchen fire

Fire damage to your home can be a traumatic experience for any homeowner.  Apart from the damage due to heat, fire can cause significant damage to your property and belongings due to smoke and soot.  The smoke particles can coat walls, ceilings, and almost any surface and cause permanent damage if not cleaned quickly and efficiently.

The particles in the smoke contain unburned carbon that can be very difficult to remove after a fire to your Williamsville home.  Not all soot particles are alike and it takes a multi-step process to eliminate them.  It is a job for the professionals who have years of training and expertise in fire damage restoration. 

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Call SERVPRO of Buffalo-Tonawanda 716-694-9949

School Fire in Buffalo, NY. SERVPRO of BUFFALO-TONAWANDA TO THE RESCUE.

10/17/2016 (Permalink)

School Fire in Buffalo, NY. Cleaning performed by SERVPRO of BUFFALO-TONAWANDA 716-694-9949

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of BUFFALO-TONAWANDA 716-694-9949