Recent Storm Damage Posts

Sewage Concerns

4/12/2022 (Permalink)

A photo of a floor drain in a basement. Drain back up is a common cause of sewage damage during heavy rain storms.

One of the most hazardous jobs SERVPRO of Buffalo - Tonawanda deals with is a sewage backup. A sewer back up can occur through a toilet, sink, shower, and the drain in your basement. The most common reason for a sewer back up is caused by a clog. The blockage can be caused by feminine products, grease, hair, and children’s toys. The main drain from the house to the street can build up with debris or tree roots that disturbs the proper function of wastewater draining. The sewage material gets trapped builds up and has nowhere else to go but back into your home. The wastewater contains many water-borne diseases and must be cleaned and disinfected immediately. Some of the pathogens in sewage are E. Coli, Salmonella, Streptococcus, mycobacterium. SERVPRO of Buffalo - Tonawanda’s highly trained professionals are close by, sustainer focused and ready to help. Call us today at 716-694-9949

SERVPRO Document Restoration Services

4/8/2022 (Permalink)

A photo showing a book that is water damaged. Some books and papers are irreplaceable and at SERVPRO we know we can help dry and restore them.

After the fire is out and the brave first responders retreat back to the fire hall, SERVPRO of Buffalo - Tonawanda arrives to start fire mitigation services. A thorough walk through is performed given attention to the most important requirements in order to get that business up and running again. One of the most important items in a business can be the restoration of wet or smoked damage documents. SERVPRO can immediately arrange the document restoration process. Documents are loaded into a freezer truck and transported to our state-of-the-art document drying division at our SERVPRO headquarters in Gallatin, Tennessee. SERVPRO will help you recover your paper goods before it’s too late.

SERVPRO can restore:
-paper documents
-books and magazines
-manuscripts and files
-photographs, film, negatives and microfiche
-blueprints and map

Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA)

Call us today for your document restoration needs.
SERVPRO of Buffalo - Tonawanda

Spring Winter Storms In Buffalo

4/6/2022 (Permalink)

A photo showing the SERVPRO van in the snow. A late Spring snow storm in Buffalo, NY

There is no telling what weather Buffalo get day to day in the Spring. One day its seventy, birds chirping, people out walking, the flowers starting to peek out and then the next day you are making snow angels and a snowman. The ground is already soft and mushy from the winter and with the additional snow melting, many times it causes sump pump failures. A sump pump can completely stop working or it just malfunctions. Either way it can cause damage and you will need a plumber and SERVPRO of Buffalo-Tonawanda to assist with the water damage. To be safe, you will want to replace the sump pump. Do not just shake it and think because it went back on its fine. Several times, we have responded, and a customer will reflood after its all cleaned up and dry and will have to report a second claim. SERVPRO of Buffalo-Tonawanda has 24hr emergency service and is ready to help. 716-694-9949 Family owned and operated since 1972.

Safety Tips After A Water Damage Caused By Floodwaters

4/6/2022 (Permalink)

A photo showing a crawl space opening with standing water SERVPRO of Buffalo Tonawanda responds to a home in Buffalo to assist with a flooded crawl space from a near by creek overflowing.

Staying safe after a water damage is especially important. Whether it is a basement flood caused by a creek overflow, a roof leak, or a toilet line break. There are many dangers lurking in several types of situations and staying safe is a must!

Tips to keep safe following a creek overflow flood:

Floodwaters in your basement contain many different hazards. The water is filled with contaminants that are not safe such as chemical hazards. There are many different strains of bacteria in flood waters that cause illness and disease. There could be electrical damage causing electrical currents in the water. Always check with local authorities if your home is safe to occupy it.

Once the home is deemed safe, call your insurance company to file a claim so they can determine the coverage. Even if you do not have insurance SERVPRO of Buffalo – Tonawanda can respond with the cleanup efforts. Acting quickly can help minimize damages.

Storm Approaching Safety

8/3/2021 (Permalink)

Photo shows drying equipment consisting of air movers and dehumidifiers drying out a building A property suffered water damage due to a leaking roof. SERVPRO of Buffalo -Tonawanda was called in to assist.

Rain and windstorms can happen with little warning. The local news will report bad weather approaching but it is still unpredictable, so we need to take steps to keep our homes safe from storm damage. An inspection of your home’s roof is a good idea to conduct before bad weather arrives. A leaky roof or windows can cause big problems during heavy rain conditions or a snowstorm. Make sure you don’t have loose or hanging gutters. Rain gutters can present a real problem in high winds and heavy rain.  You want the water to properly drain in the gutter system vs pooling on the side of your home. It’s also a good idea to trim back trees and bushes with large heavy branches that are not in good condition. Having a large branch fall on your home can cause significant damage to the structure and can cause water damage.

The SERVPRO team of SERVPRO of BUFFALO-TONAWANDA is ready to help in the event of storm damage, fire damage, or mold issues. You can give us a call today at 716-694-9949 or visit us on our website:

Summer Thunderstorm Preparedness

4/14/2021 (Permalink)

Lightning striking from dark clouds Lightning can strike even when it's not raining!

Summer is approaching fast here in Western New York and although summer brings nice weather, it also brings thunderstorms along with it. Here are some tips to be prepared for thunderstorms!

  • Make sure you are aware your local community’s warning system for severe thunderstorms.
  • Pick a safe place for you and your family to meet in case of a severe thunderstorm
  • Remove dead and damaged branches from trees and shrubs around your home to prevent them from breaking during a storm
  • Postpone any outdoor activities if a thunderstorm is likely to occur
  • If you can hear thunder, you are close enough to be in danger of lightning. If thunder roars, go indoors!
  • Avoid electrical equipment and telephones during the storm
  • Be sure to shutter windows and close your doors securely, and stay away from windows!

If your home is damaged by stormy conditions, SERVPRO can help you repair the damage and clean your home!


3/24/2021 (Permalink)

A photo showing coastal flooding at Buffalo Harbor Heavy rains and wind can cause significant damage.


* WHAT...Significant lakeshore flooding possible.

* WHERE...Erie and Chautauqua Counties.

* WHEN...From Friday morning through Friday afternoon.

* IMPACTS...The rapid rise in water levels at the eastern end of Lake Erie may result in lakeshore flooding along the Lake Erie shore. Flooding is possible along Buffalo Harbor, Canalside and another flood prone locations. Very high wave action may also result in significant shoreline erosion.

In addition to lakeshore flooding, we will also have strong winds and heavy rain with the potential of knocking down trees, power lines, causing roof damage and can flood your home.

During storm events, you might loss power and your sump pump cannot work resulting in a water damage to your basement. Many times, sewer systems cannot handle the storm water and could back up in your basement. Should your basement flood, SERVPRO of Buffalo - Tonawanda is ready to help.  Family operated since 1972.

Be prepared!

Spring Storms in Buffalo

3/11/2021 (Permalink)

Buffalo, New York has had its fair share of snow and ice damaging storms.  Knowing what type of storm is coming is the best way to be prepared. Did you know there are 10 different storm types? Most people think about winter storms when they think about storms. But in the spring and summer months, it is important to be prepared for effects of thunder and windstorms, too.

SERVPRO® of Buffalo-Tonawanda recognizes the importance of keeping homes or businesses safe before and after a storm.

  • Tornadoes
  • Flooding
  • Snowstorm
  • Hurricanes
  • Hailstorm
  • Thunderstorm
  • Lightning storm
  • Tropical storms
  • Ice storms
  • Derecho storms

Not Every state experiences the same type of storms. You might not even know what that last one is (a Derecho storm is one giant storm made of several large storms). More commonly, Buffalo is likely to experience the effects of a tropical storm, even hundreds of miles from the Atlantic Coast.

Damage caused by these storms can be far-reaching and unexpected. Thus, it is vital to take cautions like stocking an emergency preparedness kit, adding storm-resistant features to your home, and heeding any official warnings ahead of a storm.

Cleanup and restoration after a storm can be overwhelming. Call SERVPRO® of Buffalo-Tonawanda, the leading expert in storm damage restoration.

The Dollars and Cents of Storm Damage | SERVPRO® of Buffalo/Tonawanda

8/24/2020 (Permalink)

severe roof damage from a large tree landing on gray house SERVPRO of Buffalo Tonawanda is here to provide you with a rapid response. Contact us if you experience any storm damage.

Storm damage hits you hard. In addition to losing beloved possessions, you may suddenly face expenses you weren’t ready for.

In fact, Americans experience as much as $34 billion in storm-related losses every year. Careful planning can help protect you and your family.

Looking Ahead

You’ve probably done a lot toward damage-proofing your house. You keep your gutters clean, replace large appliances like your hot water heater as they need to be updated, and maintain your house from roof to foundation. A few hours spent damage-proofing your insurance paperwork is also a sound investment.

Know Your Coverage. United Policyholders, a nonprofit group dedicated to informing and advocating for insurance policyholders, advises everyone to be familiar with their insurance policy before a storm hits. The specific wording on your coverage will help you understand exactly what’s protected from what kind of damage. Talk with your insurance agent if you need help understanding your coverage.

Perform Due Diligence. Your insurance claim may be weaker if your property already has damage, so take care of any problems as they occur. To help prove damage came from a recent storm, take “before” photos of your house in good repair.

Moving Forward

Get to Safety. After a storm, make sure you and your family are safe. Then check your house for safety hazards, such as downed power lines or standing water. You may need to move to a temporary shelter. Do what you can to limit ongoing damage. For example, you may need to board up broken windows or place a tarp over a hole in your roof.

Immediate Help. Sometimes you can get funding for urgent repairs from your local FEMA office.

Take Pictures, Take Notes. As you prepare your claim, document everything. Take pictures of all damage, superficial to structural.

Are You Ready to File? When you have your documentation prepared, reach out to your company. They will assign an agent to help you through the process. Be persistent and detailed in your claim. Keep careful records of each interaction with your insurance company. Soon, you should be feeling “home-sweet-home” again.

We have many years of experience working with insurance companies to get claims processed. If you experience storm damage, contact us at any hour for quick assistance.

How We Stand Out When it Comes to Storm Damage Restoration | SERVPRO® of Buffalo/Tonawanda

8/11/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Buffalo Tonawanda to set up an appointment

The damage that storms can cause to buildings is serious. It can often lead to issues with moisture, structural considerations and electrical problems—and trends point to it becoming worse in recent years than it has been in the past.

Even for mild storm damage, leaving it unattended can lead to much bigger problems later on down the road, so picking a restoration company to work with right after you discover damage is important.

When you trust a restoration company to restore your home or commercial space, you are depending on them to do an impeccable job and treat your property with care. When you trust us to be your restoration company, you can plan on all that and then some every step of the way.

What Sets Our Storm Restoration Methods Apart

We have earned our reputation. We are proud to be not only a member of the local community, but also to be considered a leader in the restoration industry as a whole. We have worked hard to earn our reputation and we are proud of it. After disasters, there are many scams afoot that take advantage of those who are vulnerable, but when you trust us, you can be certain you are getting the best in the business.

We have extensive resources. When a storm impacts a large part of the community, the number of damages may seem like they would be overwhelming—but thanks to our national SERVPRO® partners, we are able to handle issues regardless of the size. We can scale up our resources and technician staffing to meet the demand, ensuring that everyone gets consistent and timely service from us every single time.

We will never tell you to call back in the morning. Storms do not follow a logical schedule, which is why storm damage is a problem that happens around the clock. No matter what hour you sustain damage, you can give us a call. We have a 24-hour emergency line just for that purpose, so you can always get in touch with us and have a crew be dispatched to your damage as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Prioritizing Safety From Summer Storms | SERVPRO® of Buffalo/Tonawanda

7/14/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Buffalo Tonawanda is available 24/7 and ready to assist you with any storm damage.

Tips for Safety During Summer Storms

Know your options for shelter. When storms are on the way and you are at home, the best thing you can do is move to an interior room of the home to seek shelter. However, if a storm catches you while you are on the go, seeking shelter in your car with the windows up is a good secondary solution. Make sure the engine is off and that you refrain from touching any metals in the vehicle.

Practice electrical safety. When lightning hits a building, it is searching for the quickest way to get through to the ground—which often involves traveling through electrical wires. The wires in buildings are not equipped to handle the high charges that lightning presents, so they will transfer some of this energy through the outlets and into whatever is plugged into them, referred to as a power surge. If you are able, unplugging everything before a thunderstorm starts is wise—as is installing surge protectors in case you are caught off-guard.

Avoid direct contact with concrete. Concrete structures are extremely sturdy, but that does not necessarily make them the safest place to be. Many times concrete is poured around steel beams for reinforcement, which means when lightning strikes, a charge can be carried through the concrete itself. Avoid touching any concrete structures if lightning is nearby just in case.

Stay indoors for at least 30 minutes. Summer thunderstorms often pop up and disperse quickly, leaving people eager to resume their activities that have been interrupted. However, experts warn that lightning is able to strike at least 25 miles from the origin of the storm and recommend that you wait at least 30 minutes to go outside after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Prioritize safety if severe storms are in the forecast

5/21/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Buffalo/Tonawanda will respond quickly to assist in any repairs.

When severe storms are possible in the area, prioritizing your safety is the best thing you can possibly do to prepare. In addition to receiving property damage, many people get injured or killed in storms every year—but by taking the proper precautions, you can significantly increase the likelihood that you will survive the storm unscathed.

Understanding the weather alert system, being prepared and well-stocked for emergencies at home and staying in touch with weather alerts are all measures you can take to increase your safety during a storm.

The Difference Between Watches and Warnings

When thunderstorms are a possibility, our area weather officials will release watches and warnings as it is appropriate to do so in order to keep the public informed. A severe weather watch is issued if the conditions point to a thunderstorm occurring—meaning one has not started yet, but there is a high possibility. For severe weather warnings, a thunderstorm has already moved into the area—meaning everyone should immediately seek shelter and listen for further information.

Household Emergency Preparedness

When a thunderstorm is possible, officials will generally alert people to stay in their homes and wait out the process, which means you should stock your house with everything you need. Not only should you have an emergency kit stocked with food, water and medical supplies, but you should also prepare for a power outage by having light sources and backup power sources stashed around the house. Additionally, have a plan for where to go in the home should things get serious—generally a hallway or bathtub is advised.

Have a Way to Tune Into Emergency Broadcasts

While many of us depend on our phones to receive updates online, this may not suffice when it comes to severe weather alerts. When batteries die or a storm upsets the cell reception network, it is important to have another way to receive these life-saving alerts, such as a NOAA Weather Radio that is powered without electricity just in case.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Windy weather here in Buffalo.

4/13/2020 (Permalink)

When wind causes damage to your home give SERPRO a call After a storm it can be devastating trying to clean up the mess. Give us here at SERVPRO a call for all your mitigation needs.

With the approaching storm that has already dropped significant rain fall,  we here at SERVPRO want you to be prepared. With high winds and rain , come power outages and sump pump failures. Here at SERVPRO we know you have enough to worry about right now and are here to help! The winds are scheduled to reach up to 60 MPH and with that comes falling trees , flooded basements and stress that our community just doesn't need right now. With social distancing and covid19 we are taking every precaution possible to keep you and your family safe, if you find yourself needing our services.So if you find yourself in need of water mitigation or clean up after this wind storm that is scheduled to last until at least tomorrow morning, give SERVPRO a call, we are here to make it like it never happened. Call us at our Buffalo/Tonawanda location at 716-694-9949

Winter Storm Update for this Weekend

1/23/2020 (Permalink)

A street covered in snow during a winter storm Use extra caution on the roads during and after a winter storm

Storms on are on the horizon this weekend in Buffalo. Winter storms have been hitting us left and right it seems, and this weekend is no different. There’s a chance for precipitation on Friday that may freeze over in the night. Be especially cautious on the roads, because black ice will form right above the pavement, creating hazardous driving conditions. Saturday is predicated to have both rain and snow throughout the day. Another day to be careful for icy conditions. Monitor your sidewalks and driveways and make sure to salt them to avoid any ice forming. On Sunday, look for snow showers throughout the day and a flurry or two throughout the night. It’s important during these winter storms to use extra caution outside and while driving. Also be sure to keep your home safe by taking preventative measures to mitigate any storm damage. Pruning dead branches and salting your driveway are two great ways to prevent storm damage. If any storm damage occurs, SERVPRO has a highly trained team that can help you clean up any and all messes.

The Season of Freezing Rain

1/5/2020 (Permalink)

Icicles begin to form on a branch Be cautious of icicles falling from branches

The weather in Buffalo has been all over the place these past few weeks. Ranging from the high forties to the single digits in temperature. During times of unpredictable weather like this, it’s always a good idea to prepare for freezing rain. This occurs when the ground temperatures are freezing, but the air temperature is above freezing. Precipitation hits the ground and instantly freezes creating ice on the sidewalks and roads. During storms like these, it’s important to be extra cautious when walking outside and driving. This ice may also form across your roofline and drip to create icicles. Be careful avoiding any hanging ice above. To best prepare yourself for a freezing rain storm, be aware of the upcoming weather. This will allow you to plan your day accordingly and make informed decisions. You can also purchase salt for your driveway and sidewalks to help melt the ice. Be sure to take extra caution during storm times to ensure your safety and your neighbors. If your home or business is affected by freezing rain, SERVPRO has trained professionals who can assist you in cleaning up the damage!

What can a Blizzard do to my home?

1/5/2020 (Permalink)

Snow buildup to the second story of a home. Kids sled down A picture from the Blizzard of 77 in Buffalo - There was as much as 199 inches of snow that season

Buffalo has seen a pretty tame winter so far in terms of snowfall, but last year was the roughest January in over twenty years. We had as much as 63.4 inches of snowfall in January alone! To prepare for the snow, it’s best to know what damage a snowstorm could cause to your home. Snow is one of the biggest causes of home damage during blizzard storms. If enough accumulates on a roof or other structure, it can collapse under the weight. Snow can also buildup on tree branches causing them to collapse. It’s best to prune your trees to help keep your home safe. Ice can form on your sidewalks and driveways, creating a dangerous walkway. Make sure to salt these areas after a storm. High winds can also cause a great deal of damage to your home. Objects caught in the wind can strike your home causing damage to your siding or even shattering your windows. With all these forces combined, a lot of damage can occur to your home. However, SERVPRO can help cleanup any damage to your home and make it “Like it never even happened.”

Storm Update for Western New York and Buffalo

12/9/2019 (Permalink)

A woman walks on a street during a snowstorm Get ready for the snow in Buffalo!

The upcoming week looks to be full of stormy weather here in Buffalo! Rain showers will hit the area Monday and Tuesday. The steady rain showers however are only going to last the beginning the week, a cold front is approaching Tuesday night into Wednesday. We’ll be looking at snow showers and freezing rain and possible lake-effect snow throughout the Southtowns. Travel with caution throughout the week and be sure to check the weather report before you go out so you can best prepare for the weather. If any damage should occur whether it be storm, water, or any other kind, SERVPRO is ready to help you clean it up! Stay warm this week.

Prepare for Winter Storms in Buffalo

12/2/2019 (Permalink)

A house buried in snow Buffalo sometimes gets over 100 inches of snowfall in a year!

The winter storms have begun here in Buffalo, New York and once again it’s shaping up to be a snowy winter. If it’s anything like last year, the area could see as much as one hundred inches of snow throughout the season. It’s always good to take some precautions at the beginning of the season to prevent as much storm damage as possible. Make sure your heating sources are working and up to our local code. The last thing you want is for your heating to fail, during a winter blizzard! Also consider purchasing a generator in case the power goes out. Get your fireplace and chimney cleaned out yearly to avoid a chimney fire during a storm. Outside, make sure to remove any dead or cracked tree limbs, so they won’t collapse onto your house under the weight of the snow. Storms aren’t just limited to damage from the wind or snow, many times they can lead to water or fire damage. Protecting your home is very important in the event of a storm. However, SERVPRO is here to help and eager to help you cleanup any damage in the event of a storm.

Be Aware of Lake-Effect Snow

12/2/2019 (Permalink)

Lake effect snow gathers in the air above Buffalo Storm clouds caused by lake-effect over Buffalo

One of the most brutal parts of Buffalo winters is “lake-effect snow”. We hear about it all the time during the winter, but what exactly is it? Lake-effect snow forms when cold air blows across the warm water of Lake Erie. This causes the warm air to rise and form clouds. As these clouds pass over land and cool again, it causes heavier snowfall. One of the most recent notable lake-effect storms was the “October Surprise” here in Buffalo. The storm brought down trees and power lines, brought two feet of snow in a matter of hours, and left 380,000 Buffalo citizens without power! Be aware of the possibilities of lake-effect snow and stay safe. If you are affected, SERVPRO will help clean-up storm damage that may occur from lake-effect snow.

Storm Season is upon us Buffalo!!

11/20/2019 (Permalink)

Storm water damage Customer from Kenmore had severe water damage, but SERVPRO Tonawanda was on site quick to help, another happy customer.

Here in Buffalo we are know for some not so nice weather and some pretty crazy storms. So far this season we had a Halloween rain storm that caused tons of water damage throughout the city and suburbs.  Between sump pump failures and sewage drains, it caused quite a mess for us Buffalonians. During this time of year its always a good rule of thumb to stay protected against the elements. Here at SERVPRO we are committed in helping the community avoid any storm issues if possible. If ever you have a question or need water remediation SERVPRO is only a phone call away. We vary in services from water extraction and removal, to drying equipment and floor removal. If the weather gets to you this year, get to SERVPRO we'll make it like it never happened.

Tips to Get Your Family Prepared for Severe Weather | SERVPRO® of Buffalo/Tonawanda

4/19/2019 (Permalink)

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Buffalo/ Tonawanda.

There are times when we can be caught by surprise when severe weather strikes even though there are warning systems in place.

Fortunately, when Mother Nature manages to catch us off-guard, there are steps you can take and safety tips to follow that will ensure your family is prepared for various severe weather occurrences.

Establishing a Family Severe Weather Plan

One of the best ways to stay safe during dangerous weather situations is to have an established family emergency plan ready.

It is important to discuss and practice your family emergency plan if your family does have one in place. Also, be sure to discuss and review it at the beginning of various weather seasons so everyone knows exactly what to do.

If you’ve not yet put together a family emergency plan, take a look at some things to take into consideration when creating one:

1. How Are You Receiving Emergency Alerts?

We are fortunate to have technology available to us where it is easy to receive emergency alerts and warnings on our smartphones that are equipped with a weather app or Google for alerts and warnings to quickly receive emergency alerts, allowing you precious time to react in severe weather situations.

But cell phones need a signal and power, and herein lies the problem. Storms can wreak havoc with cell towers, and cell phone batteries will eventually die and with no power you will not be able to charge them. Warnings and alerts are also still broadcast over radio and TV.

2. What Are Your Storm Shelter Options?

In areas where tornadoes are common, you’ll want to be in the lowest part of your home, preferably a basement if you have one. If that is not possible, find an interior room on the lowest level out of the way from corners, windows, doors and outside walls.

Tornadoes aren’t the circumstance that call for sheltering. You can learn more about other situations that call for shelters by visiting

3. What Are Your Evacuation Routes?

Make a map that has multiple routes mapped out that will serve as an evacuation route, keeping in mind that hurricanes, flooding and fires can force you from your home in a hurry. Why multiple routes? That would be just in case one is impassible.

Also check for places to stay with your pets along the way for your furry family members that will be evacuating with you.

4. How Will Everyone Stay in Touch?

During storms, cell towers can sustain damage, rendering them useless, so it is not the best idea to rely solely on cell phones to keep in touch with your family. In some circumstances, cell phones could be lost or left behind, and you will be unable to charge the batteries when there is no power to recharge them.

You will need an emergency communication plan in place for your family, as well as a safe meeting place for your family to meet if separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Buffalo/ Tonawanda to get the cleanup and restoration process started.

Lingering Dampness After Storms Can Cause Mold

9/28/2018 (Permalink)

Harsh winters can take their toll on the structural integrity of homes and businesses. Most often,
home and business owners do not even realize the full extent of damage that their home suffered
throughout the hardest of winter months until the temperatures return to favorable conditions and
snowfall gets replaced with steadier rains. Even worse, the unfortunate way that most people learn
about these vulnerable water penetration points in their roof or siding is when water can pour into
their houses unabated.
Unfortunately, by the time that you begin to recognize that something is amiss, flood waters have
damaged your property. With the far reaches of water damage, this is not something that even a
skilled homeowner can adequately handle on their own. There are risks associated with failing to
remove all the moisture and dampness common to flood damages, and the only way to ensure you
do is to hire professional restorers.
Our SERVPRO professionals can respond quickly to your call and work to start removing the
present water in your home right away. From portable pumps and wet-vacs with extraction wands to
gigantic pumps from our fleet, we have multiple options when it comes to removing the water
quickly. While extraction is a critical component of this restoration process, drying efforts hold an
equally valuable place in the procedure.
When it comes to ensuring that the affected areas of your home get thoroughly dried, several pieces
of equipment often get used. This process is so essential because lingering moisture and dampness
are natural breeding grounds for mold and microbial growth. Through devices like our SERVPRO
injectory system, cavities and hard to reach areas get the air they need to dry entirely.
As challenging as flooding in your home might be, especially when it comes from the attic space,
there is nothing that SERVPRO water restoration professionals cannot help you to overcome. We
can respond quickly with the tools and personnel to get the job done right. WE ARE HERE WHEN
YOU NEED US! Reach SERVPRO Buffalo-Tonawanda at 716-694-9949.

Proudly Serving Buffalo for 45 Years!

9/27/2018 (Permalink)

SERVPRO of Buffalo-Tonawanda 716-694-9949

Proudly Serving Buffalo

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Buffalo Tonawanda and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when called upon. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors! We are family operated and have been in the business for 45 years!

In addition to our restoration services, we also provide carpet and upholstery cleaning!

SERVPRO® of Buffalo-Tonawanda is ready 24/7 365 to help, call us at 716-694-9949

New York has had its fair share of damaging storms, and Buffalo is no exception

9/26/2018 (Permalink)

Hail Storm

New York has had its fair share of damaging storms, and Buffalo is no exception. Knowing what type of storm is coming is the best way to be prepared. Did you know there are 10 different storm types? This far north, most people think about winter storms when they think about storms. But in the summer months, it’s important to be prepared for effects of tropical storms, too.

SERVPRO® of Buffalo Tonawanda recognizes the importance of keeping homes or businesses safe before and after a storm.

10 common storms are:
  • Hurricanes
  • Tornadoes
  • Flooding
  • Snow storm
  • Hail storm
  • Thunderstorm
  • Lightning storm
  • Tropical storms
  • Ice storms
  • Derecho storms

Not every geographic location in the United States will experience the same type of storms. You might not even know what that last one is (a Derecho storm is one giant storm made of several large storms). More commonly, Buffalo is likely to experience the effects of a tropical storm, even hundreds of miles from the Atlantic Coast.

Storm damage from hail or lightning are familiar, but not everyone is informed about the specific damage a hurricane can cause.

Because hurricanes have far reaching effects (Hurricane Sandy affected 24 states), it’s very important to be informed on the damage they cause. This blog in particular will focus on hurricane - whether you experience a hurricane’s immediate damage or the aftermath.

Common Storm Damage from Hurricanes1. Storm Surge

Storm surge directly affects the coast but can cause widespread damage. Storm surge occurs when wind drives water to the shore to the point that water piles up past the predicted tide level. The power of this water is so forceful that it can destroy structures and buildings.

2. Flooding

Floods from a hurricane are often caused directly by storm surge. The extra water from storm surge is pushed far inland since it has nowhere else to go. The heavy rainfall that accompanies a hurricane also contributes heavily to flooding. Hurricanes can cause rainfall as far as 100 miles from its landing point, causing widespread flooding. A tropical storm doesn’t even have to reach hurricane classification to cause heavy rain and floods.

3. Wind

Wind from hurricanes can reach speeds as fast as 74 - 155 miles per hour. These powerful winds can uproot trees, down power lines, and fling debris. This debris can cause even more damage as it flies around. Winds during a storm can also be so powerful as to lift the roof on a house. Tornadoes can even form within hurricanes.

Damage caused by these hurricane effects can be far-reaching and unexpected. Thus, it is vital to take cautions like stocking an emergency preparedness kit, adding storm-resistant features to your home, and heeding any official warnings ahead of a storm.

Cleanup and restoration after a storm can be overwhelming. Call SERVPRO® of Buffalo Tonawanda, the leading expert in storm damage restoration.

Storm Flooding

6/18/2018 (Permalink)

Flooding is the number #1 weather related cause of death, with majority of those deaths caused by flash flooding. Flash flooding is when there is a large amount of rain that comes down within minutes or hours. Other causes can be heavy rain associated with a severe thunderstorm, hurricane, tropical storm, or melt water from ice or snow flowing over ice sheets or snowfields.

If flooding does occur in your area, please remember

  • Listen to NOAA Weather Radio for current and forecasted conditions in your area.
  • If flooding begins in your area, go to higher ground immediately.
  • When driving, always be aware that the road bed under flood waters may be severely damaged. NEVER drive through flooded roadways. Remember that it takes only two feet of water to carry away a vehicle, including pickups and SUVs.
  • When walking, do not attempt to cross flowing streams. Remember that it takes only six inches of rushing water to knock an adult off his feet.
  • If your vehicle stalls, get out immediately and go to higher ground.
  • Be extra cautious at night, when it is harder to see possible flood dangers.
  • These four words could save your life: TURN AROUND, DON’T DROWN.

When it comes to water damage from flooding, safety is the number one priority. When you can insure the safety of your family and conditions have improved, that is when to call in the professionals and assess damage. Our SERVPRO Team is Ready for Whatever Happens.

If flooding does occur in your area, listen to and adhere to weather alerts and warnings and know your risk!

We are here for you 24 hours a day, 7 days a week! SERVPRO Buffalo/Tonawanda, 716-694-9949

Storm Damage Experts

5/29/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
We are here for you 24 hours a day, 7 days a week! Call 694-9949

Storm Damage in WNY

5/25/2018 (Permalink)

What You Need to Know About Storm Damage Restoration

With rising global temperatures, different areas across the world have experienced devastating storms that leave vast tracts of land under water, millions of people displaced, and property worth billions destroyed. Recently, Puerto Rico experienced an apocalyptic storm, dubbed Hurricane Irma in the wake of Hurricane Harvey, which dumped over 50 inches of rain in the eastern part of Texas USA.

However, it is not always that you will experience devastating storms with the magnitude of a hurricane Irma or Harvey, but you might experience smaller storms with minimal damage to your building. Storm damage rarely affects one building in a neighborhood, and so it is necessary to have a storm damage expert on speed dial for immediate repairs following a storm. A storm damage expert can help in the restoration of your residential as well as commercial buildings affected by the resulting losses.

Wind Damage

Storms are accompanied by strong winds that can cause severe wind damage including, roof damage and felling trees. Ensure that your storm damage expert can handle wind damage situations. They should be in a position to offer roof damage solutions and reinforce your buildings against the effects of wind damage in the future. Home restoration for wind damage is easier with a resourceful storm restoration expert.

River Flooding

In the wake of a storm, flooding is inevitable. If you live near a large mass of water, be sure that you will experience river flooding that can weaken the foundation of buildings. Flooding causes unimaginable havoc including disruption of transport routes and means of communications. River flooding also deposits garbage swept from up-river, and it is detrimental. Water restoration is the first step in the river flooding scenario. It is necessary to ensure you get a storm remediation. expert as a neighborhood to clean up the mess after the river recedes.

Ground Water

In the wake of a storm, the soil loses its ability to drain water, and you should have a storm remediation. expert to check the extent of ground water damage. It makes it hard for floods to flow, leaving it stagnant. This can be a breeding ground for disease carrying insects such as mosquitoes. For faster drainage of the ground water, invest in a flood pump to remove flood water from the basement and other rooms in your building. Consider a company that specializes in clean water restoration and follow it up with home restoration experts.

Hail Damage

One of the worst accompaniments of a storm is hail. News items are showing severe hail damage leading to a roof leak that gets worse over time. Following severe hail damage, most of the affected items will need replacement. It is necessary that you go through the insurance coverage on your property to ensure it includes hail damage, roof damage; otherwise, you will have a hefty repair bill for frozen pipes, roof damage, ice damage, ice damming, and flood pump hire.

Ice Damming and Ice Damage

The worst storms are those that come in winter. They leave residential and commercial buildings with severe ice damage and flooding from ice dam. A more severe scenario is having frozen pipes, which could mean that you will not have water. You could also get an ice dam forming on your roof, and it will prevent water from draining from your roof. The water that stagnates behind the dam can lead to a roof leak at first but get worse with time if you do not get the ice dam thawed. Only a storm remediation. expert can carry out roof repair to get rid of the ice dam. Frozen pipes because of ice damage can block all your pipes, leading to flooding because of a roof leak.

You can prevent ice damming before winter comes. Make sure to include plenty of ceiling insulation evenly to create a temperature exchanges between the underside of your roof and the inside of your rooms. This will ensure even melting of the ice preventing frozen pipes, a roof leak, which manifest as water stains on your ceilings. A storm remediation. expert can undertake the roof repair if ice damming catches you unawares. The roof repair needs to be handled immediately to avoid structural damage.

Hurricane Damage

In the recent past, there have been devastating hurricanes, most recently, Hurricane Irma and Harvey. Hurricane damage is more widespread; causing river flooding, stagnation of ground water and flood water, hail damage. The task of rectifying hurricane damage rests on the community, and this makes the process of home restoration an easier one. Due to the heavy rainfall, a flood pump is a necessary equipment to get rid of the flood water.

Home and storm Restoration

After the ground water recedes, home restoration should be the first step of storm restoration. Water restoration is the most important aspect of the home restoration process. This will prevent the spread of water borne diseases by providing clean water for essential use. A flood pump will ensure that all the flood water is drained away. Ensure to get an experienced roof repair expert for proper restoration work.

In conclusion, ensure that you have the sufficient building insurance, to cater for ice damming, storm damage, hurricane damage, storm restoration, as well as water restoration. Ensure that you have the number of a storm remediation. company with an excellent reputation.

We are here for you 24 hours/ 7 days a week! 716-694-9949

Storm Warning!

2/19/2018 (Permalink)

Snow Storm in Buffalo

Storms can come upon us without much warning. Yes, we watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

An inspection of your home’s premises is a really good idea to conduct before inclement weather hits. A leaky roof or windows can cause big problems during extreme conditions such as a snow storm or heavy rains. Do all your exterior doors and windows fit correctly? When’s the last time you took a look at your roof to see how things are looking up there? These are all great questions to ask yourself.

Loose shutters and rain gutters can present a real problem in high winds, as can unstable large trees. It might be a good idea to trim back trees and bushes with large heavy branches that are not in good condition, so that windows and vehicles are not in danger of storm damage in windy conditions.

Take time to inspect areas around your home and street and remove debris or dirt that might obstruct the flow of water from a heavy rain. A clogged drainage ditch can cause a lot of damage by flooding your property during, or even after, a storm.

Your family is very precious to you. In the event of a storm, do you have a system in place that will help you to get information to everyone in case of a weather emergency? Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk. You might consider installing a good old-fashioned landline, just in case. If you or a family member gets stuck at work or out doing errands, families will worry, so it’s vital that lines of communication stay open.

The SERVPRO team of SERVPRO of BUFFALO-TONAWANDA has your back in the event of storm damage, fire damage, or mold issues. You can give us a call today at 716-694-9949 or visit us on our website: