Recent Posts

Flooding within your home or business

7/9/2018 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Buffalo/Tonawanda understands how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover the Buffalo and other surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened." We are here for you! Contact us at 716-694-9949

Mold Cleanup in NYS

6/18/2018 (Permalink)

Water damage in your home or office? You could be at risk for mold growth - this topic is actually a lot more complex than you might think. So let the SERVPRO Professionals break it down a bit. 

"Last January 29th - Governor Andrew Cuomo signed NYS Senate Bill S3667D-2013 which will create Article 32 to the Labor Law. This article will establish the licensing of mold inspection, assessment, and remediation specialists and minimum work standards. According to the bill - the law goes (went into effect) 180 days of Jan 29th - which if calculated correctly would be July 28th 2015."

Now that this law is in effect - mold remediation specialists are required to have much more certification on their ends. The specifics about requirements to become a licensed assessor or remediator have been left to New York State Department Of Labor. But for homeowners, all you need to know is that any contractor that performs mold remediation/abatement services must be certified.

When should you hire a mold remediation company?

  • New York State has set fourth a guideline that whenever 10 sq ft or more of mold is found you should consult a mold remediation specialist.

Need a few more tips?

  • Request proof of pollution insurance
  • Request proof of workers compensation and liability insurance
  • Request employee and company certification.
  • Obtain a written contract for all work to be done and costs to be incurred.

Or you could just call our Team, our employees are certified mold remediators and stay up to date on all certifications and requirements set forth by New York State. Our team will continue to advance in mold remediation techniques as the industry advances each year.

Mold is a serious threat to home and office owners, so having professionals who know how to handle the job is crucial. We're just down the road. Give us a call and read on to learn more. SERVPRO Buffalo/Tonawanda, 716-694-9949

Storm Flooding

6/18/2018 (Permalink)

Flooding is the number #1 weather related cause of death, with majority of those deaths caused by flash flooding. Flash flooding is when there is a large amount of rain that comes down within minutes or hours. Other causes can be heavy rain associated with a severe thunderstorm, hurricane, tropical storm, or melt water from ice or snow flowing over ice sheets or snowfields.

If flooding does occur in your area, please remember

  • Listen to NOAA Weather Radio for current and forecasted conditions in your area.
  • If flooding begins in your area, go to higher ground immediately.
  • When driving, always be aware that the road bed under flood waters may be severely damaged. NEVER drive through flooded roadways. Remember that it takes only two feet of water to carry away a vehicle, including pickups and SUVs.
  • When walking, do not attempt to cross flowing streams. Remember that it takes only six inches of rushing water to knock an adult off his feet.
  • If your vehicle stalls, get out immediately and go to higher ground.
  • Be extra cautious at night, when it is harder to see possible flood dangers.
  • These four words could save your life: TURN AROUND, DON’T DROWN.

When it comes to water damage from flooding, safety is the number one priority. When you can insure the safety of your family and conditions have improved, that is when to call in the professionals and assess damage. Our SERVPRO Team is Ready for Whatever Happens.

If flooding does occur in your area, listen to and adhere to weather alerts and warnings and know your risk!

We are here for you 24 hours a day, 7 days a week! SERVPRO Buffalo/Tonawanda, 716-694-9949

Drying out after water damage

6/18/2018 (Permalink)

A water disaster in your home, such as an overflowing toilet or bathtub, can cause damage to other parts of your home, especially if it happened in an upstairs bathroom. Your home is the most significant investment you have made, and you want to keep it looking great and in the best shape. When carpeting in your home becomes saturated from a leak or overflow, you have massive cleanup on your hands. 
 
It is essential when you have water damage that you seek the help of the professional staff at SERVPRO for water removal. Our certified restoration experts are trained to deal with these situations, and we waste no time in getting to your home to help you. There are also steps you can take to help lessen the damage from the water until we can get there to help. 
 
If you can, stop the water at its source and turn off electricity to the area. Do not walk on the carpeting while it is wet, and take small furnishings from the area or place aluminum foil under furniture legs. If possible, you should hang up draperies and take skirts on furniture and pin them, so they do not touch the wet floors. Do not attempt to use a shop vacuum or home vacuum to remove the water and avoid the temptation to turn on heating or fans since they can spread contamination if the event is sewage-related. 
 
When SERPVRO arrives, we assess the situation and the damage. We bring in extraction equipment to physically remove any freestanding water, such as truck-mounted pumps. Water is extracted from the carpeting padding, and any upholstery affected as well. If needed, the carpet and padding could be removed for proper drying. 
 
We also use drying and dehumidifying equipment which is of professional grade to dry the area and get the humidity levels in your home back to normal. We utilize specialized instruments to help find hidden pockets of water. Our techniques for drying and the right extraction help to lower the chance of secondary damage, mold mildew growth and lower costs. 
 
After your carpeting and home are dry, we place everything back where it was. We even work directly with you and your insurance company if necessary, so your insurance claim is processed correctly.

We are here for you 24 hours a day, 7 days a week. SERVPRO Buffalo/Tonawanda, 716-694-9949

Storm Damage Experts

5/29/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
 
We are here for you 24 hours a day, 7 days a week! Call 694-9949

Biohazard Cleanup

5/29/2018 (Permalink)

SERVPRO of Buffalo/Tonawanda is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials. 

When it comes to a biohazard situation, protection is the name of the game. Protection for our employees, protection for the home or business owner and protection of the environment during the disposal process. We never know what type of call we might get so our crews are always ready with Tyvek suits, industrial-grade gloves and full face respirators.

An Buffalo resident knew to call the experts at SERVPRO of Buffalo/ Tonawanda, and that they would be able to properly clean his home with chemicals that cannot be purchased in your local hardware store for biohazard cleanup. We were able to restore his home back to it's original state and make it "Like it never even happened."

We are here for you 24 hours a day, 7 days a week! Call 694-9949.

Mold remediation

5/29/2018 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your home or business has a mold problem, SERVPRO of Buffalo/Tonawanda can inspect, assess and restore your property.

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is false, because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

We are here for you 24 hours a day, 7 days a week! Call us at 716-694-9949

Smoke and Soot Clean up in WNY

5/25/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Buffalo / Tonawanda , Amherst/Clarence and East Erie County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 716-694-9949

We are here for you : 24 hours/ 7 days a week

Mold Remediation

5/25/2018 (Permalink)

What You Should Know About Mold Remediation and Removal


Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature. When the temperature is lowered, the rate of microbial growth decreases rapidly. 
Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. 

For mitigation of molds to take place, all sources of moisture and water need to be addressed otherwise it may regrow. The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi is removed because areas must be monitored to prevent it from occurring again.

It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves. Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. 

It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup.

We are here for you 24 hours/7 days a week! 716-694-9949

Storm Damage in WNY

5/25/2018 (Permalink)

What You Need to Know About Storm Damage Restoration

With rising global temperatures, different areas across the world have experienced devastating storms that leave vast tracts of land under water, millions of people displaced, and property worth billions destroyed. Recently, Puerto Rico experienced an apocalyptic storm, dubbed Hurricane Irma in the wake of Hurricane Harvey, which dumped over 50 inches of rain in the eastern part of Texas USA.

However, it is not always that you will experience devastating storms with the magnitude of a hurricane Irma or Harvey, but you might experience smaller storms with minimal damage to your building. Storm damage rarely affects one building in a neighborhood, and so it is necessary to have a storm damage expert on speed dial for immediate repairs following a storm. A storm damage expert can help in the restoration of your residential as well as commercial buildings affected by the resulting losses.

Wind Damage

Storms are accompanied by strong winds that can cause severe wind damage including, roof damage and felling trees. Ensure that your storm damage expert can handle wind damage situations. They should be in a position to offer roof damage solutions and reinforce your buildings against the effects of wind damage in the future. Home restoration for wind damage is easier with a resourceful storm restoration expert.

River Flooding

In the wake of a storm, flooding is inevitable. If you live near a large mass of water, be sure that you will experience river flooding that can weaken the foundation of buildings. Flooding causes unimaginable havoc including disruption of transport routes and means of communications. River flooding also deposits garbage swept from up-river, and it is detrimental. Water restoration is the first step in the river flooding scenario. It is necessary to ensure you get a storm remediation. expert as a neighborhood to clean up the mess after the river recedes.

Ground Water

In the wake of a storm, the soil loses its ability to drain water, and you should have a storm remediation. expert to check the extent of ground water damage. It makes it hard for floods to flow, leaving it stagnant. This can be a breeding ground for disease carrying insects such as mosquitoes. For faster drainage of the ground water, invest in a flood pump to remove flood water from the basement and other rooms in your building. Consider a company that specializes in clean water restoration and follow it up with home restoration experts.

Hail Damage

One of the worst accompaniments of a storm is hail. News items are showing severe hail damage leading to a roof leak that gets worse over time. Following severe hail damage, most of the affected items will need replacement. It is necessary that you go through the insurance coverage on your property to ensure it includes hail damage, roof damage; otherwise, you will have a hefty repair bill for frozen pipes, roof damage, ice damage, ice damming, and flood pump hire.

Ice Damming and Ice Damage

The worst storms are those that come in winter. They leave residential and commercial buildings with severe ice damage and flooding from ice dam. A more severe scenario is having frozen pipes, which could mean that you will not have water. You could also get an ice dam forming on your roof, and it will prevent water from draining from your roof. The water that stagnates behind the dam can lead to a roof leak at first but get worse with time if you do not get the ice dam thawed. Only a storm remediation. expert can carry out roof repair to get rid of the ice dam. Frozen pipes because of ice damage can block all your pipes, leading to flooding because of a roof leak.

You can prevent ice damming before winter comes. Make sure to include plenty of ceiling insulation evenly to create a temperature exchanges between the underside of your roof and the inside of your rooms. This will ensure even melting of the ice preventing frozen pipes, a roof leak, which manifest as water stains on your ceilings. A storm remediation. expert can undertake the roof repair if ice damming catches you unawares. The roof repair needs to be handled immediately to avoid structural damage.

Hurricane Damage

In the recent past, there have been devastating hurricanes, most recently, Hurricane Irma and Harvey. Hurricane damage is more widespread; causing river flooding, stagnation of ground water and flood water, hail damage. The task of rectifying hurricane damage rests on the community, and this makes the process of home restoration an easier one. Due to the heavy rainfall, a flood pump is a necessary equipment to get rid of the flood water.

Home and storm Restoration

After the ground water recedes, home restoration should be the first step of storm restoration. Water restoration is the most important aspect of the home restoration process. This will prevent the spread of water borne diseases by providing clean water for essential use. A flood pump will ensure that all the flood water is drained away. Ensure to get an experienced roof repair expert for proper restoration work.

In conclusion, ensure that you have the sufficient building insurance, to cater for ice damming, storm damage, hurricane damage, storm restoration, as well as water restoration. Ensure that you have the number of a storm remediation. company with an excellent reputation.

We are here for you 24 hours/ 7 days a week! 716-694-9949