Water Damage Repair and Restoration

What to do until help arrives..

After any water damage situation, your primary focus should be safety first. Once you’ve verified the house it safe, you’ll want to contact SERVPRO of Buffalo Tonawanda right away. Water damage can spread quickly, into areas of the home you wouldn’t even think would become affected. Water will go underneath floor boards into multiple rooms, wick up walls and affect even the ceiling sometimes. If the water damage occurred on a top floor, water can travel through the ceiling to rooms below and affect multiple floors.  Below is a list of safety items to keep in mind while waiting for SERVPRO of Buffalo Tonawanda to arrive.


- Is it safe to stay in the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!

Serving Buffalo and Western NY for 47 years! Family Operated since 1972

Have Water or Flood Damage?
Call Us Today – (716) 694-9949

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Buffalo / Tonawanda is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the North Buffalo community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Buffalo / Tonawanda?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your North Buffalo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration