Water Damage Repair and Restoration

What to do until help arrives..

After any water damage situation, your primary focus should be safety first. Once you’ve verified the house it safe, you’ll want to contact SERVPRO of Buffalo Tonawanda right away. Water damage can spread quickly, into areas of the home you wouldn’t even think would become affected. Water will go underneath floor boards into multiple rooms, wick up walls and affect even the ceiling sometimes. If the water damage occurred on a top floor, water can travel through the ceiling to rooms below and affect multiple floors.  Below is a list of safety items to keep in mind while waiting for SERVPRO of Buffalo Tonawanda to arrive.


- Is it safe to stay in the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!

Serving Buffalo and Western NY for 47 years! Family Operated since 1972

Have Water or Flood Damage?
Call Us Today – (716) 694-9949

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Buffalo / Tonawanda is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the North Buffalo community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Buffalo / Tonawanda?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 2250 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your North Buffalo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

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