Recent Posts

Understanding the Threat of Severe Thunderstorms | SERVPRO of Buffalo/Tonawanda

6/17/2024 (Permalink)

lightning strike across stormy purple sky Whether its storm damage cleanup or restoration, SERVPRO of Buffalo/Tonawanda is ready to respond in a moments notice to your call.

In the Buffalo/Tonawanda area, severe thunderstorms are a common occurrence during the spring and summer months. These storms can bring heavy rain, strong winds, hail, and lightning, posing a threat to both property and personal safety. Understanding the potential dangers associated with severe thunderstorms is the first step in preparing your home and family for these weather events.

Severe thunderstorms are capable of causing a range of hazards, including flash flooding, wind damage, and power outages. Strong winds can uproot trees, damage roofs, and send debris flying, while lightning strikes can cause fires and electrical surges.

Additionally, heavy rainfall can overwhelm drainage systems, leading to localized flooding and water damage. Being aware of these risks allows homeowners to take proactive measures to mitigate potential damage and protect their property.

Preparing Your Home for Severe Thunderstorms

Preparing your home for severe thunderstorms involves several key steps to minimize damage and ensure the safety of your family. Start by inspecting your property for any vulnerabilities, such as loose roof shingles, damaged trees, or clogged gutters. Secure outdoor items like patio furniture and lawn decorations to prevent them from becoming projectiles in high winds.

It’s also important to reinforce doors and windows to withstand strong winds and flying debris. Consider installing storm shutters or boarding up windows with plywood to provide added protection during severe weather. Inside your home, designate a safe area such as a basement or interior room on the lowest level to seek shelter during a storm.

Staying Safe During Severe Thunderstorms

When severe thunderstorms are in the forecast, it’s essential to stay informed and prepared to respond quickly to changing conditions. Monitor weather alerts from trusted sources and have a plan in place for how to react in the event of severe weather. Ensure that everyone in your household knows where to go and what to do to stay safe during a storm.

During a severe thunderstorm, avoid using electrical appliances and plumbing fixtures, as lightning strikes can cause power surges and electrical fires. If you’re outdoors when a storm hits, seek shelter in a sturdy building or vehicle and avoid open fields, tall trees, and bodies of water. After the storm passes, be cautious of downed power lines, flooded areas, and other hazards when assessing damage and beginning cleanup efforts.

Trust SERVPRO of Buffalo/Tonawanda for Storm Damage Restoration

Don’t wait until it’s too late to prepare for severe thunderstorms. Contact us today to learn more about our storm damage restoration services and how we can help you recover quickly and safely after a storm.

From water extraction and structural drying to debris cleanup and mold remediation, our team has the expertise and resources to handle any size disaster.

Stay safe and prepared this storm season with SERVPRO of Buffalo/Tonawanda by your side.

Grill Safety: Protecting Your Summer BBQs | SERVPRO of Buffalo/Tonawanda

6/3/2024 (Permalink)

burgers over open flame grill Gather around the grill, but don't forget about fire safety! Follow these tips from SERVPRO of Buffalo/Tonawanda to ensure a fun and safe night.

As the summer sun shines bright, the enticing aroma of barbecue fills the air. Backyard grilling is a favorite pastime for many during the warmer months, bringing family and friends together for delicious meals and great memories.

However, it’s crucial to prioritize safety to prevent accidents and ensure a worry-free experience. Here are some essential grill safety tips to keep in mind this summer.

Proper Grill Placement

The first step to grill safety is proper placement. Pay close attention to where you set up your grill:

Grill Outside: Never grill indoors, including garages or enclosed areas. Indoor grilling can lead to carbon monoxide buildup, posing a serious health risk.

Maintain Distance: Keep your grill at least 10 feet away from your house, deck railings, or any flammable materials. This distance helps prevent fires from spreading.

Level Surface: Place your grill on a flat, stable surface to prevent tipping over. Avoid placing it on uneven ground or surfaces that could cause it to wobble.

Safe Grilling Practices

Once your grill is properly set up, follow these safety guidelines while cooking:

Never Leave Unattended: Stay close to your grill at all times while it’s in use. Leaving it unattended even for a moment can lead to accidents.

Use Long-Handled Tools: Keep a safe distance from the flames by using long-handled grilling utensils. This minimizes the risk of burns and keeps you safe.

Keep Flammables Away: Keep flammable items like paper towels, dishcloths, and plastic utensils away from the grill. Store them in a safe location to reduce the risk of fire.

Fire Safety Tips

In case of a fire, knowing how to respond quickly and effectively is crucial. Here’s what to do:

Have a Fire Extinguisher: Make sure you have a fire extinguisher nearby whenever you’re grilling. Familiarize yourself with its operation, and keep it easily accessible in case of emergency.

Control Grease Buildup: Clean your grill regularly to prevent grease buildup, which can ignite and cause a fire. Use a grill brush to remove excess grease and food residue after each use.

Know When to Call for Help: If a fire gets out of control, don’t hesitate to call 911. It’s better to seek professional help immediately rather than risk personal injury or property damage.

By following these grill safety tips, you can enjoy delicious meals with family and friends without worrying about accidents or injuries. Remember, safety is key to a successful and enjoyable grilling experience.

Our team is here to help you enjoy a worry-free summer season. Contact SERVPRO of Buffalo/Tonawanda today if your home is damaged in a fire.

Storm Planning to Keep Your Family Calm | SERVPRO of Buffalo/Tonawanda

5/15/2024 (Permalink)

family watching lightning storm from inside home with candles due to power outage When the storm has passed, call SERVPRO of Buffalo/Tonawanda to help you recover.

As thunder echoes, lightning streaks across the sky and the wail of tornado sirens fills the air, it’s easy to feel overwhelmed. Your furry friend paces anxiously, your little ones are on edge and you’re unsure where to start. Storm situations can be daunting, especially when storms can get really intense in a short period of time.

While we can’t control the weather, we can control how we prepare for it and react to it, ensuring everyone stays calm—especially our kiddos.

Keep reading as our team shares some simple tips to incorporate storm readiness into your family’s routine, so everyone stays calm, cool and collected when faced with a real emergency.

Recognizing Warning Signs

Though we can all spot a sunny day vs. a cloudy one, knowing the signs of an approaching storm isn’t always as obvious. Even if the forecast doesn’t mention storms, it’s crucial to stay vigilant. Teach your kids to spot the signs of an impending storm—like swirling clouds, ominous skies, distant thunder and lightning flashes—and to head indoors immediately.

Also, familiarize them with the sound of a tornado siren and when it might go off. Use scheduled siren tests as an opportunity to get them used to the sound in a non-emergency setting. Practice having them listen for the siren and time how quickly they can get to your designated safe spot.

Preparation Is Key

Have you and your family created a storm emergency plan? This involves discussing how and when to get to your safe spot and ensuring your emergency kit is packed and ready to go.

Identify the lowest level of your home and find an inner room, ideally one without windows, to serve as your safe spot. Keep this area clear and easily accessible at all times. Consider practicing by building a fort with heavy objects like tables or desks to reinforce the importance of staying safe during a storm.

Involve your kids in putting together your emergency kit. Let them help choose items to include, such as their favorite snacks, shelf-stable water and personal belongings. Have each child pick out a flashlight and mark it with their name, and don’t forget spare batteries, candles, matches and any necessary medications.

Finally, let your kids pick out special games or activities to keep them occupied during severe weather. These distractions can provide comfort and entertainment if the power goes out or you need to hunker down for a while.

Staying Calm

Severe weather can be scary for everyone, especially youngsters. Reassure your kids that while storms can be intense, the likelihood of experiencing severe damage or a direct tornado hit is pretty low. Most storm-related damage usually focuses on roofs, siding and property.

Focus on keeping your children calm and engaged during severe weather. Narrate the situation in a light-hearted way as it unfolds, and tackle the challenges together with confidence. With preparation and a positive attitude, you and your family can weather any storm that comes your way.

Storm damage should always be addressed quickly. Contact SERVPRO® day or night for the restoration services you need.

Dealing With Water Damage? Tackle It Quickly | SERVPRO of Buffalo/Tonawanda

5/1/2024 (Permalink)

water dripping from ceiling into a large puddle on tile floor Trust our team at SERVPRO of Buffalo/Tonawanda to provide comprehensive services for a full recovery for all your water damage restoration needs.

You’ve just had a busy day at work and are looking forward to coming home and relaxing on the couch. You open your front door and immediately step into a massive puddle of water. Oh, no, a water leak!

Water leaks are a really common home disaster that can impact you at any time. A busted pipe, faulty appliance or even a window left open during a surprise storm can cause serious water damage.

The key to a full recovery is to lean on restoration professionals! Our team will dry out your home right away so you can avoid mold issues and stinky residual odors.

Identifying the Leak

We all expect water to flow through our homes the way it should, but that’s not always the case. The second that water overflows a sink, pours out of a dishwasher or leaks down a windowpane, it can start to cause problems. It will leak and seep down walls, get under your floorboards, and even infiltrate the ceiling on the level beneath you.

As you get to work soaking up the water with a mop or a towel, the fact of the matter is that you already have water in really hard-to-reach areas. The water that is now inside your walls and under your floors doesn’t have adequate ventilation, so it will become stagnant and can’t dry out properly.

Over time, this lingering moisture will start to impact your home in a variety of ways. Metal will rust, beams will swell and mold can even set in only 24–48 hours after the initial disaster.

Tracking Down Any Odors

So, you got the original mess cleaned up and your floor or wall is dry to the touch. While you go about your week, keep a close eye on how your home smells. Mold and mildew tend to give off a musty or an earthy odor, which is a pretty identifiable smell. If you start to notice this odor a few days after your water leak, it’s time to call in the pros.

We will work quickly to identify exactly where the smell is coming from, even if it is coming from a tricky area. Once we have secured the location, we will turn off vents and your HVAC system so we can filter the air without introducing the spores to another part of your home. After that, we will clean and sanitize the space to ensure your home is clean, fresh and safe once more.

Don’t ignore signs of a water leak. Contact SERVPRO® for a full recovery.

Navigating Insurance Claims With Confidence | SERVPRO of Buffalo/Tonawanda

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Buffalo/Tonawanda is Here to Help® with your business' disaster recovery!

Disaster situations are often overwhelming, sending you and your family into a frenzy as you focus on staying safe during the event. After the event, it can be hard to come to terms with the current situation as you look at all of the destruction left behind.

While you work on sorting out everything that has happened, you will eventually come to the realization that you will need to get started on notifying your insurance company. That in and of itself can be another overwhelming reality!

The good news is that we are here to help pick up the pieces after a fire, flood or storm, and that includes helping you navigate the world of insurance claims.

Initial Steps

No matter what kind of disaster you are faced with, it is important that you start the recovery process quickly. The longer you wait, the worse your situation can become, and it can lead to more serious issues like structural problems, mold and rot.

Once the disaster event is over or the storm has passed, focus first on checking on your family and neighbors to assure that emergency services are not needed. Once everyone is safe and accounted for, it’s time to get us on the phone. We will prioritize putting together a team while we chat with you about your current situation.

We will encourage you to take photos of the damage that you see, as these fresh images will help your insurance company understand the scale of the disaster more thoroughly. If there is anything simple that you can do to stop the problem from getting worse, like turning off water lines or shutting off electricity, we will also encourage you to do these tasks while you wait for us to arrive.

Leaving It to Us

Our first priority when we arrive is to secure your home against further damage. We can tie down roofs, secure tarps and cover windows to keep out the elements, and then we will take a look at everything that you have already documented so we can start the insurance claim process. Our team is highly trained, not just in repairing home damage, but also in the insurance world. We will make sure your claim is successful and expedited.

Our team will work hard to put together a comprehensive list of your losses, and we will include your images along with our own professional shots of the damage before we submit everything to your insurance company. We are also trained to meet insurance inspection standards to help lower your overall cost. As always, our goal is to restore rather than replace your possessions, which will help lower your replacement cost as well.

When you lean on SERVPRO of Buffalo/Tonawanda, good things will happen. We will put your home back together while also helping you navigate the more complicated parts of your recovery, including your insurance claim.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

The Basic Steps to Prevent Flood Damage | SERVPRO of Buffalo/Tonawanda

4/1/2024 (Permalink)

rain water pooling on a hardwood floor after a storm with a man in work boots walking through it SERVPRO of Buffalo/Tonawanda is ready to help in a moments notice after spring showers leak in to your home or business.

When faced with a tricky task, how do you approach it? Do you jump all in right away without knowing all the details, or do you break down the problem and bring it back to the basics of what you know?

We would bet that you are usually more successful when you break it down and work with what you know. This approach works in many different scenarios, including when it comes to preventing home damage.

For example, small preventive steps that you take now can have a big impact on preventing flooding issues during the rainy season! Incorporate the basic tasks below into your week to help you prepare for the season ahead.

Understanding Floods

Flooding can happen when severe weather comes to town, but that is not the only way that your home can experience water damage. Busted water lines, faulty appliances and even the rare instances of broken dams or levees can cause serious water issues in a short amount of time.

We are surrounded by water, thanks to Lake Erie, and we experience some pretty intense storms due to the lake effect. That alone can increase the risk for flooding in our community at any given time. Do you know your own property’s flood risk?

Whether your home is in a designated flood zone or not, you should still be taking steps to reduce your risk even further. Adding extra drainage to your property or lengthening your downspouts are two easy tasks to make sure any rain that does fall has a more productive place to go.

If you live in a neighborhood with a lot of tree coverage, it is crucial that you address any gutter issues immediately. Clear out clogs or blockages as soon as you notice them, or better yet, install gutter covers to keep out leaves and other yard debris.

Additional Preparation Methods

While understanding our community’s flood risk is important, we can’t always prevent flooding issues from happening. The good news is that you can learn a lot about your property when it does flood so you can make some permanent changes.

If your basement gets wet regularly when it rains, you can address any drainage issues or even have your property professionally graded to help move the water down and away from your foundation.

If you struggle with water leaks around troublesome windows, you can have them sealed or replaced to help keep the moisture outside where it belongs. Finally, if you notice that your sump pump isn’t turning on when it should, you can address this issue quickly to make sure it is working when you really need it most.

When you start at the beginning, you can set your home up for long-term success. We are always here to help if your property suffers from any sort of water damage this season and beyond.

Do you have water damage in your home? Contact us at SERVPRO® for fast recovery.

Tackling the Stinky Situations: The Realities of Sewage Leaks | SERVPRO of Buffalo/Tonawanda

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Buffalo/Tonawanda is always ready to respond to your call when biohazard incidents strike.

The phrase “what’s that smell?” is something that no homeowner or business owner wants to utter as they enter their home or building. Property disasters come in all shapes and sizes, but they also come with varying levels of grossness. We would agree that suffering from a sewage leak is one of the grossest disasters to experience!

Unfortunately, sewage leaks and backups happen all the time. If you become the unfortunate victim of a sewage disaster, quick action is necessary to control the situation and prevent further issues from developing.

The Leak Discovery

Sewage backups can happen whenever the pipe that the wastewater is moving through becomes clogged or blocked. Over time, the sewage will have to go somewhere, and it will eventually travel backward into your toilet, sinks or even bathtub. Sewage leaks can occur if a water line or pipe breaks or becomes compromised, leaving the sewage to leak or drip out of the hole.

No matter the situation, we recommend that you not touch the water. Water is categorized into white water, gray water and black water. Sewage falls into the category of black water because it is toxic and should never be handled without the proper safety gear. Even a small amount of sewage can harbor thousands of viruses, bacteria and microbes that can be dangerous or even deadly.

Stay out of the water, and focus on finding the appropriate water shutoff valve. Once the pipe has stopped leaking or the situation is under control, start opening up windows and turning on fans to let the stink out and to let the fumes dissipate. Close off the area to your family or customers and then get us on the phone right away.

How We Can Help

We are well-known for our highly rated restoration services, but we are also well-equipped to handle any biohazard cleaning situation! We have the proper tools and training to tackle your entire disaster with ease and precision. Once you call us, we will be able to load up our trucks with the right equipment and then we will be on our way to you.

In the meantime, pull out your phone and start taking some photos of the destruction. While you may not be framing these photos any time soon, your insurance company will want to see them while they work on processing your claim.

Once we arrive, we will prioritize securing your space by identifying and fixing the source of the leak. Since sewage water is toxic, we will ensure that the area is only occupied by team members that are highly trained and dressed safely.

Some of our technicians will be focused on fixing the problem, and others will focus on removing the sewage and standing water. We will also employ our deodorizers to remove any lingering stinky smells.

If the sewage caused any structural damage to your home or building, we can also repair and restore any warped floors or soggy walls for you so that your home is returned to its pre-disaster state.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO®, and we will take care of you.

Staying Connected to Stay Safe: Weather Alerts | SERVPRO of Buffalo/Tonawanda

3/1/2024 (Permalink)

heavy rain pouring down on an outdoor metal roof in a storm Let SERVPRO of Buffalo Tonawanda help you get from April showers to May flowers.

We can’t believe that we are already talking about and preparing for the spring season! Rumbling thunderstorms, heavy rain and the occasional severe weather situation are all on the horizon, so preparing for them ahead of time is crucial.

One of the most important ways to be prepared is to be informed! Updating your alert systems now can ensure you know what is going on so you can take action to stay safe and in control.

Staying Connected With Power

We are surrounded by screens in almost every aspect of our lives, so it should be no surprise that our phones and TVs are the most common way of receiving weather alerts. Wireless Emergency Alerts are alerts that can be issued automatically if there is a weather system quickly approaching, but you can (and should) have at least one other weather app downloaded.

Keep in mind that not all weather apps are created equally and that it is important for you to choose wisely. Avoid the apps that exaggerate forecasts for likes or engagement and stick with the nationally recognized or locally trusted sources instead.

News stations and local weather channels are also great resources as they are often live broadcasting when severe weather is in the area. You can watch the storm progress in real-time and be able to take action immediately if a warning is issued or if the storm changes course unexpectedly.

Staying Connected Without Power

We all know how dangerous it can be to lose power during a storm, which is why we recommend that every household has at least one other alert system in place that doesn’t require power in order to work. Phones, TVs and your computer are great ways to stay connected, but only if they are powered and working.

Don’t leave yourself vulnerable in the face of serious weather! Locate our local weather sirens and familiarize yourself with the different tones and alerts, or invest in a NOAA weather radio.

Weather radios are especially helpful because they are portable. You can take them with you into your sheltering location or around your property in the aftermath of the first wave of a storm.

Stay prepared, everyone! If you know what to expect, you will be armed with the knowledge you need to keep your family safe during a true weather emergency. Call us day or night after the storm passes and we will take care of any storm damage that you have suffered.

Serious storms can cause serious property damage. Call SERVPRO® 247 for immediate restoration assistance.

Damaged Business? Here’s What to Do First | SERVPRO of Buffalo/Tonawanda

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Buffalo/Tonawanda is here for your business every step of the way, from ERPs to disaster recovery.

No one expects to suffer a disaster at work, but that is unfortunately a reality for thousands of businesses across the country every year.

Even though you don’t want to think about it, you have to have a plan in place for situations like these! SERVPRO of Buffalo/Tonawanda is proud to help you navigate this uncertain time and will help you recover from start to finish.

Preparing Before the Disaster

You most likely already have some sort of emergency plan in place for common disasters, and that’s a really good start. When your team knows how to properly respond to minor storms, fires or floods, you can all move seamlessly together throughout the process to minimize disruption.

Be sure to create a clear line of communication amongst your staff so that everyone stays informed and knows what is coming next. You should also walk everyone through your building to show them where fire extinguishers, emergency exits and water valves are located.

Even if you have custodial staff on site that would normally handle situations like these, quick action from your employees can help keep things under control until authorities arrive.

You should also make sure your staff know what to do after a disaster situation. If your business has been damaged to the point where it is not safe to stay in while repairs are happening, have a work-from-home policy ready to use or have an alternate location that you can utilize to set up shop while you wait for your building to be restored.

Recovering Faster

When you have a plan, it can help you stay on track and avoid losing sight of the final goal. Don’t forget to call SERVPRO® while you are busy getting things done! Our team will be able to work alongside you to help you recover faster.

One of the most important things that you will need to do during this time period is to communicate with your customers during your recovery process. We all know how important brand loyalty and communication is nowadays, so informing them of the progress and tentative re-opening dates is crucial.

Keep an open mind while we work through your recovery. While we will have to be in your space in order to dry out, sanitize and rebuild the affected area, there’s a good chance that you will be able to operate in an adjusted capacity alongside us! We will work together to find the right balance.

When you plan ahead and work quickly after a disaster does strike, your outcome is going to look much brighter. We will help you recover no matter what kind of disaster situation impacts your otherwise thriving business.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Tackling Compounding Damage With Confidence | SERVPRO of Buffalo/Tonawanda

2/1/2024 (Permalink)

heavy rain pounding down on a blacktop surface SERVPRO of Buffalo/Tonawanda is Here to Help® when any disaster strikes!

The phrase “when it rains, it pours” can be relatable for many different parts of our lives. Life can get overwhelming at work, school and with personal relationships, and it can also get overwhelming when you are faced with emergency situations that were completely unexpected.

Natural disasters and home accidents are always frustrating because they must be dealt with right away to prevent the situation from getting worse. That can be stressful in its own right, because who plans for disasters in their weekly schedules?

Thankfully, that’s where SERVPRO of Buffalo/Tonawanda proudly comes in. With one simple phone call, your restoration and recovery will be taken care of by our talented and passionate team.

Various Disaster Situations

Disasters come in all shapes and sizes, and they can either be minor inconveniences or true emergencies that impact entire communities. No matter the scale, it is important for you to prioritize recovery as quickly as possible.

Heavy rain that infiltrates your home can cause flooding, which will quickly lead to home damage and eventual mold growth if not addressed right away. A house fire can quickly burn down sections of your home, leaving behind destruction, water damage and stubborn smoke odors.

The longer the damage is left to sit, the worse the situation can become. We want our community to overcome house disasters quickly and efficiently, so give us a call so we can get to work for you.

The Recovery Process

We know that disasters don’t just happen during the day or during the work week, which is why we are available 247 to respond to your call for help. Once we make the initial contact, we will pull together a team, gather supplies and get started on our way to your doorstep.

Our highly trained technicians have handled many different disaster scenarios in our community, and we are confident that we will help you recover no matter what type of emergency situation occurred in your home. We will follow the latest and most advanced recovery techniques, and we will be thorough to handle your entire restoration from start to finish.

For example, if your roof is damaged in a strong storm, we will secure it with tarps to prevent further damage to your possessions while also moving precious keepsakes out of the affected area. If you suffer from a flood, we will make sure to remove the standing water and seal up the leak right away before turning our attention to the repairs.

Another benefit about working with SERVPRO® is that we are a one-stop-shop for all of your restoration needs. There’s no need to be working with multiple different contractors, because we can do it all!

When the rain starts coming in or a house fire breaks out in the middle of the night, call SERVPRO of Buffalo/Tonawanda for a quick and reliable restoration no matter what.

Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.