Recent Posts

Storm Approaching Safety

8/3/2021 (Permalink)

Photo shows drying equipment consisting of air movers and dehumidifiers drying out a building A property suffered water damage due to a leaking roof. SERVPRO of Buffalo -Tonawanda was called in to assist.

Rain and windstorms can happen with little warning. The local news will report bad weather approaching but it is still unpredictable, so we need to take steps to keep our homes safe from storm damage. An inspection of your home’s roof is a good idea to conduct before bad weather arrives. A leaky roof or windows can cause big problems during heavy rain conditions or a snowstorm. Make sure you don’t have loose or hanging gutters. Rain gutters can present a real problem in high winds and heavy rain.  You want the water to properly drain in the gutter system vs pooling on the side of your home. It’s also a good idea to trim back trees and bushes with large heavy branches that are not in good condition. Having a large branch fall on your home can cause significant damage to the structure and can cause water damage.

The SERVPRO team of SERVPRO of BUFFALO-TONAWANDA is ready to help in the event of storm damage, fire damage, or mold issues. You can give us a call today at 716-694-9949 or visit us on our website:

Summer Thunderstorm Preparedness

4/14/2021 (Permalink)

Lightning striking from dark clouds Lightning can strike even when it's not raining!

Summer is approaching fast here in Western New York and although summer brings nice weather, it also brings thunderstorms along with it. Here are some tips to be prepared for thunderstorms!

  • Make sure you are aware your local community’s warning system for severe thunderstorms.
  • Pick a safe place for you and your family to meet in case of a severe thunderstorm
  • Remove dead and damaged branches from trees and shrubs around your home to prevent them from breaking during a storm
  • Postpone any outdoor activities if a thunderstorm is likely to occur
  • If you can hear thunder, you are close enough to be in danger of lightning. If thunder roars, go indoors!
  • Avoid electrical equipment and telephones during the storm
  • Be sure to shutter windows and close your doors securely, and stay away from windows!

If your home is damaged by stormy conditions, SERVPRO can help you repair the damage and clean your home!

How To Avoid Pipe Bursts!

4/12/2021 (Permalink)

Pipe leaking water Pipe bursts/leaks can cause detrimental water damage to your home!

Pipe bursts are some of the most common causes of water damage. Small changes can prevent a buildup of damage to your pipes over the years. Here are some tips to keep your pipes from getting damaged and to protect your home from water damage.

  1. Consider a water softening system. Hard water can cause significant damage to your pipes over time. Early signs of hard water in your home is if your coffee maker has clogs and gives out earlier than expected. This is due to a high mineral content in the water. A water softening system will lower the hardness in the water and reduce the amount of minerals that can adhere to your pipes.
  2. Install a pressure regulator. A pressure regulator will help you detect problems in your water supply before any serious damage can occur. High water pressure is one of the most common causes there is of pipe damage. Increased clogs or mineral adherence will cause the pressure to increase in your pipes and can lead to bursting. Contact your local plumber if your pressure appears to be high.
  3. Insulate your pipes. Insulated pipes will help prevent freezing in the winter. If water freezes in your pipes, the pressure builds up and can cause a pipe burst.

If a pipe burst does occur, SERVPRO is here to help! We will help clean up your water damage of any size!


3/24/2021 (Permalink)

A photo showing coastal flooding at Buffalo Harbor Heavy rains and wind can cause significant damage.


* WHAT...Significant lakeshore flooding possible.

* WHERE...Erie and Chautauqua Counties.

* WHEN...From Friday morning through Friday afternoon.

* IMPACTS...The rapid rise in water levels at the eastern end of Lake Erie may result in lakeshore flooding along the Lake Erie shore. Flooding is possible along Buffalo Harbor, Canalside and another flood prone locations. Very high wave action may also result in significant shoreline erosion.

In addition to lakeshore flooding, we will also have strong winds and heavy rain with the potential of knocking down trees, power lines, causing roof damage and can flood your home.

During storm events, you might loss power and your sump pump cannot work resulting in a water damage to your basement. Many times, sewer systems cannot handle the storm water and could back up in your basement. Should your basement flood, SERVPRO of Buffalo - Tonawanda is ready to help.  Family operated since 1972.

Be prepared!

SERVPRO of Buffalo - Tonawanda / Carpet Cleaning Services

3/23/2021 (Permalink)

A photo showing soiled carpets SERVPRO of Buffalo - Tonawanda has been cleaning carpets for over 48 years!

Did staying in most of 2020 take a toll on your carpets? How DIRTY are your carpets and floors?  Where your children play with their toys and lie down to watch their favorite cartoon.  Did your dog track in muddy footprints? The IICRC states that 70% of soil in carpet is dry soil.  Vacuuming is a key component to proper care and maintenance of carpet. Even the highest quality carpet and upholstery can show soiling over time and SERVPRO of Buffalo -Tonawanda can clean that for you.

In between carpet cleaning use these maintenance tips:

- Regular vacuuming

- Using walk-off matts to limit the amount of soil tracked onto the carpet

- Remove stains and spots immediately

- Moving furniture to change traffic patterns

A good rule of thumb would be to professionally clean your carpets every 12 months.

So, if you need your carpets clean, make sure you call SERVPRO of Buffalo – Tonawanda.

Why SERVPRO of Buffalo - Tonawanda?

3/22/2021 (Permalink)

A photo of one of the owners, Jennifer Family operated since 1972! SERVPRO of Buffalo - Tonawanda. Pictured here is Jennifer Sullivan. Jennifer is a second generation owner.

Why ?

 That is operated since 1972, still operating under the same family name. Outlasted all Buffalo competitors that were in business in the 70’s and 80’s. Why? It is our life; it is our passion; it is our commitment to you!  Helping customers is such an awarding feeling. We do feel like heroes! Our customers go through a horrible time in their life when a fire, flood, mold, or biohazard situation happens to them. From the first phone call into our office, we have the empathy and understanding for your needs. Our crews are highly trained to assist, communicate, mitigate, and clean your home so you get your life back. We work with all the insurance companies, contractors, building property managers, plumbers, electricians and heating and cooling experts. Our equipment inventory has built up over the decades and we are constantly purchasing additional state of the art drying equipment, carpet cleaning machines, drying tools and anything that helps our customers. If you ever have a fire damage, flood, discovery of mold, everyday cleaning needs, we are here to help. SERVPRO of Buffalo - Tonawanda. 716-694-9949

Know Your Electrical Hazards in Your Buffalo Home

3/22/2021 (Permalink)

A photo of an electrical socket. Always be safe!

Electrical Fire Safety

The thought of an electrical fire is scary. Not knowing what is going on inside your walls, ceiling, attic, or garage and not knowing if an appliance or something plugged into an outlet could overload and malfunction. Electrical safety in a home is a must. Always have a qualified electrician perform all electrical work done. If your wiring is outdated, consider getting it updated. Make sure your home is up to code. If you are buying a home, make sure the home inspector checks all the electric to make sure it is in accordance with local requirements. Limit your appliances in single outlets, do not overload, especially heat producing appliances. Do not use extension cords for large appliances such as refrigerators, dryers, washers, stoves, and air conditioners. Be sure to have GFCI (ground fault circuit interrupters) in the kitchen, bathroom, garages, basements and outdoors. You test the GFCIs once a month to ensure they are working. Always check chords for cuts or fraying. Never place your cell phone under your pillow or leave sitting on your bed while charging it. Many of these tips are brought to you by the NFPA- National Fire Protection Association. SERVPRO of Buffalo - Tonawanda has participated in many fire prevention meetings and open houses. The cleanup of a fire is no stranger to us.

Kitchen Fire Cleanup by SERVPRO of Buffalo Tonawanda

3/20/2021 (Permalink)

A photo showing the SERVPRO logo with flames and water. SERVPRO of Buffalo Tonawanda is just a phone call away!

Kitchen Fires

Kitchen fires are scary and can be prevented.  According to the NFPA, fire departments respond to 488 kitchen fires a day. 49% of house fires start in the kitchen. That is over 173,000 per year! 61% of fires in the kitchen were on cooktops or ranges. Kitchen fires are mostly caused by unattended cooking, combustibles too close to the heat source and unintentionally turning on or forgetting to turn off the stove.  These types of fires will cause significant and costly damage to your home. Follow these prevention tips to keep your kitchen safe:

-Call 911 always!

-Never leave your home while cooking or unattended.
Keep appliances clean and in good repair.

-Unplug appliances when not in use.

-Install a smoke detector near the kitchen,

-Use caution lighting pilot.

-Do not use metal in a microwave.

-Do not overfill pans and pots with water or grease.

-Always have a fire extinguisher nearby and have a fire safety plan.

-Never throw water on a grease fire. Have baking soda available next to your fire extinguisher.

-Always stay home when using the self-cleaning feature

-Keep clutter away from the stove.

SERVPRO of Buffalo Tonawanda responds to several kitchen fires a year helping with the soot and odor removal.

Why PPE?

3/19/2021 (Permalink)

Photo shows an employee wearing PPE Protecting you and protecting them.

Personal Protective Equipment (PPE) is an important part of a production technicians’ tools. Each SERVPRO production tech has their own PPE readily available for all situations. We use a variety of PPE to keep our workers safe such as gloves, hard hats, boots, full and half respirators, 3 different respirator cartridges, full Tyvek suits with hoods and n-95 masks. Crews will wear rubber boots for water and sewage damage.  Respirators are utilized for many situations such as sewage, animal feces, mold, odors, apply paints, Covid-19, and demolition work. Every job is unique, and we provide our crews with the protection they need to tackle any job, big or small.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Buffalo / Tonawanda is strategically located to respond quickly to your water or flood damage event. When a major flooding event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

You Can Make Your Home a Safer Place l SERVPRO® of Buffalo/Tonawanda

3/18/2021 (Permalink)

A photo of gray clouds and heavy rain. Heavy rains can cause major flooding affecting your home.

After a long winter, who does not look forward to spring? Especially as February turns to March and beyond, people start to long for warmer weather. For residents of the Buffalo area, where winters are cold and snowy, the reprieve of warm weather is usually welcome.

As we start to look forward to warmer days, we are ready for melting snow and the chance to spend some time outdoors without being bundled up against freezing temperatures.

When spring comes to Buffalo, it is worth celebrating. However, as with every season, spring brings different homeowner hazards to keep in mind and plan to mitigate. In the case of warmer spring weather, it is storms.

Spring can bring strong thunderstorms, including wind, rain, and hail.

With severe storms, homeowners can be put in dealing with damage to their homes these weather issues can cause.

There is nothing we can do to stop storms from hitting. After all, we cannot control the weather, can we? But we can always be prepared there to put our homes in the best position to weather the issues.

If you experience any spring flooding in your home, SERVPRO of Buffalo Tonawanda is here to help!