Photo Gallery

post kitchen ceiling after a pipe break in Buffalo New York

Broken Pipe affects the ceiling making the drywall split

Sometimes in homes it is unfortunate, but there is a chance that a person may experience some type of situation that damages a home. This customer had not been aware but for quite a few days they had a pipe that had broke up in the bathroom right above the kitchen. The kitchen had drywall on the ceiling. The water had traveled down between the floor on the second floor into the ceiling and the walls on the first floor. The customer contacted SERVPRO and we went to see what the damages were. The crew came to the home when the homeowner was able to have them come. SERVPRO removed the ceiling drywall and set up some drying equipment to dry out the ceiling joists. The customer was so relieved to have SERVPRO get the work done so that she could replace the drywall.

The image shows water damage to a hard wood floor

Toilet Supply Line Break Causing Damage to a Wood Floor

A toilet line broke on the first floor and caused some swelling to the hardwood floor.  SERVPRO of Buffalo Tonawanda was able to save the floors using specialty drying equipment and dehumidifiers.

The image shows concrete dust on top of a hutch table

Concrete Dust Clean Up

Unfortunately basement cracks need repair in the concrete to prevent water damage and the masonry dust can spread through your house during repairs.  The dust finds it way through the ventilation duct system or just by air flow.  SERVPRO of Buffalo Tonawanda has been cleaning up for over 47 years.  We are equipped with HEPA filtered vacuums to remove at least 99.97 percent of airborne particles with the addition of an HEPA filtered air scrubber.

The photo shows a SERVPRO employee wearing a tyvek suit performing demo work.

PPE Protecting Our Employees and YOU

PPE....Stands for Personal Protective Equipment.  At SERVPRO we are always prepared and trained to clean up some of the dirtiest jobs.  We go into basements filled with sewage, toilet paper, sludge and mold.  

The image shows black and white specs of mold growing on the drywall with saturated flooring.

Discovery of mold after water damage

This is what could happen if a water loss goes untreated.  The longer you wait the more damage will occur.  You must always be proactive when it comes to water mitigation.

Water Damage after a Storm in Buffalo

SERVPRO of Buffalo-Tonawanda responding to a water loss from recent rains that effected this building. Our crews were quick to respond and begin extracting water. Getting the water cleaned up quickly is important to prevent secondary damages from happening. Our team has IICRC certifications and trained to mitigate these types of situations. 

SERVPRO of Buffalo-Tonawanda can handle any size loss in the Western New York area. We have commercial large loss training and will walk you through each step of the process. If you have any questions on what we can do to help in a situation like this, do not hesitate to reach out. | (716) 694-9949

Buffalo Fire Damage

Space heaters are often the culprit causing house fires in the Jamestown during the cold months of the year. SERVPRO of Buffalo-Tonawanda advises our neighbors to keep them at least three feet from any flammable material like curtains, on a secure footing, and only on when someone is present. Then fire and smoke damage like the Before Photo can be prevented. Our SERVPRO FSRT fire and smoke restoration technicians have the training, skills, equipment, and products to remove non-salvageable materials and contents and prepare the affected bedroom for the repainting and refurbishing. Odor control is a significant part of this treatment; restoring good indoor air quality minus lingering odors is crucial. We can place air scrubbers, hydroxyl generators, and even under certain conditions, an ozone machine to eliminate smoky odors. | (716) 694-9949

Moldy Ceiling

This home had a lot of mold on the ceilings from a roof leak. SERVPRO of Buffalo-Tonawanda responded and got started on the recommendations from the environmental hygienist. 

Safety is very important when working with mold. We make sure to set up containments so the spread of mold spores does not happen. Once we get the process going we make sure to dispose all affected materials properly. 

SERVPRO of Buffalo-Tonawanda has the team in place to handle any size mold loss in the Buffalo and surrounding areas!  

(716) 694-9949

Buffalo Mold Remediation

The slow, steady drip from the washing machine resulted in a damp condition conducive to mold growth in this home. The peculiar odor caught the attention of the homeowner, along with water stains and dark spots appearing on the walls of this utility closet. AMRT applied microbial remediation technicians from SERVPRO of Buffalo-Tonawanda know precisely what to do. The non-salvageable wallboards are removed and discarded according to local and OSHA codes, the leak fixed, and then the clean up of the affected area. We can use abrasives and a small soda blasting tool outfitted with a HEPA filter to capture debris and mold spores to restore the studs as shown in the After Photo. After applying an antifungal agent, the walls are ready to be buttoned up with new sheetrock. Count on us to do it right, the first time.

Superior, Time-Tested Training

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

The photo is a picture of a computer in the back ground with a title of content claim inventory service

Claims Inventory Service

Claims Inventory Service

SERVPRO of Buffalo Tonawanda can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. After your insurance company reviews the list we provide the service of hauling the items off site or to the curb if your township approves. 

Emergency Response to Claims

Emergency Response to Claims

Restoring property is the SERVPRO of Buffalo/Tonawanda's first priority. Your will appreciate the immediate response and you will know everything is being done to limit the damage!  

Restoring a property is SERVPRO of Buffalo/Tonawanda's expertise! You will appreciate the immediate response we provide and feel comfort in knowing that we are doing everything we can to minimize the damage to your home or business.

Call (716) 694-9949!


SERVPRO has It's Own Line of Professional Cleaning Products!

SERVPRO has its own line of professional cleaning products that each franchise uses on their jobs. Our corporate office has provided us with product education, protocols, and guide sheets to help us through just about any cleanup job. Some of the products are shown in this photo, however this is not nearly all of them!

Fire/Water Damage

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition.

Mold forming in a basement.

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Is Your Business Prepared for a Disaster? Let SERVPRO help.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition.

Water and Fire Damage in a School

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition.

Quick Action From SERVPRO Can Prevent MOLD

After a flood or water damage, don't wait to call SERVPRO.  You will want to take quick action in removing the water and start the drying process immediately to prevent further damages or from mold growing on wood framing.

A Flooded Basement from a Sump Pump Failure

Heavy rains caused the sump pump to overwork and eventually malfunctioned and burned out.  SERVPRO pumped out the basement and set up drying equipment.  The SERVPRO crew assisted the customer with inventory of the contents that got water damaged.

A tarp blew off a construction project causing some water damage in Buffalo, NY

A construction project in Amherst, NY suffered a water damage when wind caused the roof tarp to blow off.  Pockets of water entered in and affected different areas.  SERVPRO of Buffalo-Tonawanda responded and extracted the puddles of water, set up drying equipment to dry out the wood structure.

Sump Pump Failure CAT 2

A Category 2 water loss refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when exposed or consumed. Known as "Gray Water," this type of water damage carries microorganisms and nutrients of microorganisms. 

Sources of Category 2 water losses include toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.


No one wants to come home after a long rainy day at work to discover sewage in your basement.  Our crews respond 24 hours a day. Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. 

Rain, rain , go away.

Nothing like a heavy rain storm to soak everything, including your basement! When rain leaked into this house and into the basement, SERVPRO responded within 24 an was able to remove all sitting water from the home, as well as dry the basement out with dehumidifiers.

Out with the old

When this home experienced water loss, they knew one thing for certain: There was no way that their carpets were able to be salvaged. Along with making sure that they home was water free, removed of moisture and treated for potential mold, SERVPRO also helped with removing and taking away the carpets- one less worry for the family. 

Sump Pump fail

Nothing like a good rain fall to remind you that your sump pump needs to be replaced. This home suffered extensive water damage in their basement due to a faulty sump pump. SERVPRO went to the home and was able to remove all of the water and mitigate for potential mold in the future.

Common kitchen fire occurance

How many of us have placed an object on an flat top stove that was "turned off"? In this case, the customer placed a bag on the stove, only to walk back into the kitchen to find a significant fire that burning on top of the stove. SERVPRO was called in and was successfully able to remove the smoke and soot damage in on the walls and ceilings and restore it back to new. 

Commercial Water loss

In this commercial building, there was over 100,000 gallons of water than leaked into the building. When SERVPRO arrived, we were successfully able to pump out and remove all of the water, provide remediation to the structure, and mitigate for any potential future mold growth. 

Damaged floor from water loss

This home's beautiful pergo floor was damaged by a major water loss. SERVPRO diligently worked to remove the floor and dry out the under flooring so that mold would not form and further damage the home.

Storm flooding

Due to a flash flood, this basement suffered some major water damage. SERVPRO attended this flood and was able to effectively remove all of the water, dehumidify the basement and treat the basement for any potential future mold growth. 

Moldy drywall

Basements naturally hold a lot of moisture, and this one was no different. Over time, the moisture accumulation in this basement cause mold to begin growing on the lower parts of the walls. SERVPRO was able to mitigate the mold so that no further growth or damage occurred, and the family was no longer at risk for breathing in harmful spores.

Storm damage at local store.

After a heavy rainstorm, a local store suffered terrible ceiling damage from the rain waters. SERVPRO was able to remove the damage parts of the ceiling and dry out the ceiling underneath so that dangerous mold and mildew would not grow and destroy the ceiling any further. 

Mold in basement

After an unexpected flood in their basement, this household had mold growing in the lower areas of the walls in their basement. SERVPRO was able to treat the mold and successfully mitigate so that no further growth occurred, and there were no dangers lingering around the family. 

Sewage backup due to rainstorm

You never expect your sewer to back up all over the basement when it rains- but it happens all of the time. This family's basement bathroom suffered a sewer backup. SERVPRO was able to come within 24 hours to clean up the sewage and disinfect the entire area. The home is safe and sound again.

Kitchen Fire

A frightening and destructive kitchen fire that destroyed the better part of this small kitchen. SERVPRO came in quickly to tear out the damage and restore the rest of the damage done by smoke and soot. 

A Small Water Damage Is Not So Small After All

This home in Buffalo, NY was for sale.  When the buyer did a home inspection mold was discovered.  SERVPRO of Buffalo-Tonawanda was brought in for mold remediation and the sale went through after a clearance certificate was received after post testing.

Kitchen Fire in the City of Tonawanda

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Fire or Smoke Damage Emergency?
Call SERVPRO of Buffalo-Tonawanda 716-694-9949

House Fire in Tonawanda, NY

A fire is a devastating to go through and we at SERVPRO of Buffalo Tonawanda understand all the emotions involved.  This house had an electrical fire.  SERVPRO heroes responded to help.

Soot Webs

SERVPRO of Buffalo-Tonawanda was called by the insurance company to this dryer vent fire in Grand Island, NY which caused a fire sending smoke and soot throughout the home. The soot webs are a sure sign that the smoke traveled throughout the home.

Sewer Back Up In A Buffalo Office

SERVPRO of Buffalo-Tonawanda crews responded to this sewer back up in an office copier room after the area got hit with heavy rain. Crews disinfected the floor and lower contents. 

Construction Dust Clean Up

Remodeling was being performed on a business in Kenmore, NY and SERVPRO of Buffalo Tonawanda assisted with the cleaning prior to having flooring and dry wall installed.  After the job was done SERVPRO again assisted with cleaning the dust and duct cleaning.

Commercial Floor Cleaning

Buffalo, NY

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Buffalo Tonawanda Professionals have the training and expertise to help make it “Like it never even happened.”

Call SERVPRO of Buffalo Tonawanda for your commercial cleaning needs. 716-694-9949

A Sticky Situation After Flooding

This customer had a glued down carpet on top of a glued down carpet.  SERVPRO of Buffalo Tonawanda removed the top layer and then removed the second layer which was difficult with the amount of wet sticky glue. Floors were cleaned, dried and ready for new carpet in no time.

New Construction Pipe Break

Its unfortunate but mishaps happen during construction and SERVPRO of Buffalo Tonawanda was there to assist and help the customer with a pipe break that affected 3 levels of flooring.

Storm Causing Sewer Backup

This is a home in Tonawanda. After getting 2 inches of rain, the sewer drain in the basement backed up, causing the basement to flood with Cat 3 water. SERVPRO of Buffalo/Tonawanda responded to the call and had the basement cleaned within three hours. Customer was thrilled. 

GOT ODORS? Introducing the Hydroxyl Generator

The Titan 4000 Hydroxyl Generator is perfect for use on big restoration jobs affected by severe odors caused by fire damage, mold, cigarettes, pets and water damage . It produces no ozone, and is safe for use in occupied areas. The Titan 4000 treats up to 40,000 cubic feet.

If you or someone you know needs our specialty cleaning and deodorizing team to help make your home better give us a call at 716-694-9949 

We have the tools and training needed to make your home feel and smell like new again.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO of Buffalo-Tonawanda

Heavy Soot Damage from Basement Fire SERVPRO of Buffalo - Tonawanda

A basement fire caused tremendous damage to a home in Buffalo.  The soot traveled through the ventilation system affecting the entire home. You can see the clean part of the carpet where the area carpets laid.  SERVPRO of Buffalo Tonawanda removed all carpeting and pad that was beyond saving.  SERVPRO of Buffalo-Tonawanda 716-694-9949

Commercial Mold Remediation with Negative Pressure and Containment

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of Buffalo / Tonawanda understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Have Mold Related Questions? Call Us Today – (716) 694-9949

SERVPRO Air Scrubber/Negative Air Machines

Air Scrubbers have been specifically designed for remediation, restoration and abatement contractors. These units allow you to clean and control the air in a work area without contaminating other areas with dirty exhaust air.

The uniquely designed filtration system with a 99.97% @ 0.3 micron HEPA filter make these units ideal for capturing smoke, fumes, mold spores, dust and other particulate, returning clean air back to the environment.

SERVPRO of Buffalo-Tonawanda 716-694-9949

Above Ground Pool Collapse/Basement Water Damage in Buffalo, NY

SERVPRO of BUFFALO - TONAWANDA was brought in by the insurance company to assist with mud removal after a neighbors pool liner broke causing 5000 gallons of water to rush into the homeowners basement.  The foundation wall gave in causing excessive water and structural damage to the home.  Crews work by removing the mud, cleaning and drying  the basement so repairs could be made.

Pigeon Waste Clean Up in Kenmore, NY

An abandoned commercial property was taken over by pigeons.  A company purchased the property and hired SERVPRO of BUFFALO TONAWANDA to remove the feces/droppings from the chimney.  Call us at 716-694-9949

Warehouse Fire in Buffalo, NY

SERVPRO of BUFFALO TONAWANDA cleaning the ceiling at a warehouse fire in Buffalo, NY.  SERVPRO Crews worked 12 hours shift making it "Like it never even happened."  and plant production was up and running in no time.

Sewage Back Up on Christmas Eve in Tonawanda, NY

Unfortunately it happens and SERVPRO OF BUFFALO TONAWANDA arrived to clean up the mess. It's a dirty job but SERVPRO is prepared to do it. The homeowner and family were able to enjoy their Christmas "Like it never even happened."